Ferndown Estates

Customer story

Ferndown Estates

Ferndown Estates' Ian Crampton explains how the adoption of technology is vital for any letting agent seeking to grow their business and make up for lost revenue as the industry continues to change.

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AGENCY NAME: Ferndown Estates

NUMBER OF BRANCHES: 1

LOCATION: Birmingham

Goodlord customer Ferndown Estates stopped charging tenant fees back in October 2017. 

In this video, Director of Sales Ian Crampton explains how this early move has benefited the business and prepared them for the challenges that will accompany the introduction of the Tenant Fee Ban in June 2019.

He also explains how the adoption of technology is vital for any letting agent seeking to grow their business and make up for lost revenue as the industry continues to change.

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