“Goodlord is ingrained in our day-to-day lives. It's streamlined the process and everything has become a lot more efficient. I don't think we could imagine life without it now,” says Jonathan Werth of LiFE Residential.
“Referencing has always been the bugbear of our lives because we always want to be confident that the information coming to us is correct. In the old way that we used to do it, people would fill out a form by hand, there would be mis-spellings, we would mis-read it, it would then get faxed off, so there was always room for error.
“The referencing now actually does pick up on problematic tenants and it has brought fraudulent tenants to us. I feel confident in myself to send it to the landlord because I know that Goodlord have referenced these tenants to a very high standard. I've never seen a better system to cut out bad tenants than Goodlord.
“Goodlord has saved us so many hours that now we're able to process tenancies twice as much as we did before. Other than making it quicker, it actually relieves a lot of workload from our administrators, so we've been able to employ people into different business areas and to grow the business that way.
“One of the main benefits is to show the landlords that actually, not only do we know what we're doing, but we're using the best products out there, and then with the tenants when they come in and see a nice digital platform, it's what they're used to and it's what they expect.
“The Goodlord platform is very, very easy to use. I can do everything on there. We'll start with creating the tenancy, e-signing the agreement, referencing, and also adding rent protection.
“What I would say to agents looking to use Goodlord is give it a try, you've got nothing to lose, and you will see the benefits - after a little while, once you've got used to it, you will definitely be thanking yourself.”