Here is the seventh in our series of videos where we chat to agents from all over the UK about the challenges that are currently facing the lettings industry.
"This is a game-changing period for our industry - I don't think there's been a time like it," says Marcus Arundell of HomeLets Bath. But the managing director of the lettings-only agency thinks the current challenges facing the industry - including increased regulation and competition from online agencies - will present good letting agents with opportunities.
"It's going to be very exciting," says Marcus. "There will be lots of challenges - lots of agents do things in different ways and it's going to be interesting to see how they go forward."