Here is the eighth in our series of videos where we chat to agents from all over the UK about the challenges that are currently facing the lettings industry.
"Now is the time to start preparing for the changes that are coming, in order to maximise your returns," says Thomas Izod of Kallars Property Agents in south east London. "The main thing moving forward now is you need to find as much business as possible to counteract the losses that are going to be coming into place."
Izod says it will be important for agencies to review their current processes. "We're constantly adapting to new rules and regulations but we're also breaking down every system to see where we can improve."