Goodlord and DAS UK Group have been jointly awarded "Claims Partner of the Year" at the 2020 Insurance Times Awards. The accolade recognises their market-leading Rent Protection & Legal Expenses Insurance policy.
The policy offered by Goodlord and DAS UK Group enables letting agents to file claims on behalf of their landlords in less than 10 minutes, as well as offers a meditation service which was introduced in the Spring and has helped resolve a third of claims to date without the need for litigation.
The companies have kept their policy under constant review throughout the pandemic to ensure that landlords, agents and tenants remain protected despite the ever-shifting nature of eviction guidelines and rental regulations. The policy pays for up to 12 months worth of rent, ensuring both letting agents and landlords are protected during any legal proceedings.
In response to increased notice periods requirements, for example, Goodlord and DAS UK Group made the decision to pay landlord claims during the 90-day period covered by the Coronavirus Act. This ensured landlords weren’t out of pocket and enabled meditation procedures to take place - helping keep thousands of tenants in their homes during the pandemic.
Oli Sherlock, Head of Insurance, Goodlord, comments:
“As a team, we’ve been working closely with our partners at DAS UK all year to ensure that our insurance products continue to serve their purpose. This involved keeping our provision under constant review and doing whatever we could to protect our customers and their tenants. It’s fantastic to receive this award and be recognised for our commitment to providing the very best insurance provision on the market.”
David Swigciski, Director, Client Services,DAS UK Group, said:
“This is a fantastic achievement which clearly demonstrates how DAS UK Group works closely with business partners to provide bespoke, market leading, solutions. 2020 has been a really tough year for the private rental sector but I’m delighted that, through close partnership with Goodlord, we’ve been able to respond in a way that has helped Goodlord agents balance the interests of tenants, their landlords and their own businesses.”
They were shortlisted alongside insurers Gallagher Bassett, Kindertons Accident Management, QuestGates, and SBS.
