14 November 2018

What is the key to an efficient pre-tenancy process?

Technology can transform the lettings experience for both tenants and landlords - while reducing the amount of manual administration for agents.

1 November 2018

How to ensure the smooth implementation of new technology

Making a plan before you begin implementing new property technology at your letting agency is key to its long-term success.

25 September 2018

How to ensure you and your staff get the most out of your PropTech training

Getting your whole team involved in adoption of technology early on in the process will increase staff buy-in and ensure your new software being used to its best effect.

18 September 2018

3 ways high street agencies can beat online competition

The key to getting an edge on your digital competition is by offering services that online agencies, by their very nature, cannot, say several letting agents.

11 September 2018

How to choose the right PropTech for your agency

Look for software solutions that are easy to use, will help your agency eliminate pain points and reach its goals.

5 September 2018

Why continuous improvement could result in higher-value tenancies and a bigger portfolio

Successful letting agencies are those that are constantly analysing and improving their processes and could help agencies to create higher-value tenancies and grow their managed portfolios.

6 August 2018

The impact of technology on the lettings industry

The property industry is going in two different directions, so agencies need to choose which path they’re going to take - and fast - said the founder of a Nottingham-based estate and letting agency on a visit to Goodlord HQ, because sticking with the status quo is to risk getting caught out.

21 May 2018

Proptech: the fall of the traditional letting agent

It arrived at a rocket’s speed and shows no sign of slowing down. Rewinding three years ago, you would have seen only a handful of ambitious new organisations leading the way and attempting a hard sell of their innovative services to reluctant property companies.

24 April 2018

New technology and adapting to change

Change is a constant in the world we live in today and requires us to adapt to new situations, changing requirements and evolving customer demands.

1 March 2018

Engage with today’s tenant and find your customer of tomorrow

In spite of being a multi-billion pound industry, the property sector is still dominated by antiquated processes. Filled with unsatisfactory practices for all those involved, dealing with property transactions can be incredibly confusing, especially for both first-time renters and buyers.

What is the key to an efficient pre-tenancy process?

Posted by Tom Mundy on 14 November 2018

People now expect a streamlined, digital-first experience from every single service they interact with - and the lettings industry is no exception. Tenants expect to be able to complete the entire application process for a new property online and in their own time.

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Topics: Tech

How to ensure the smooth implementation of new technology

Posted by Natalie Smyth on 01 November 2018

New technology can streamline your agency’s day-to-day tasks, improve the experience of your tenants and landlords, and help free up time for your staff to focus on marketing or customer service. But life in an letting agency can be very busy, which means it can be tempting to start using your new technology as soon as you can. Whilst it is good to get going, it can be helpful to first take a step back and make a plan for its implementation, to ensure your new technology achieves its purpose.

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Topics: Tech

How to ensure you and your staff get the most out of your PropTech training

Posted by Katie Finnigan on 25 September 2018

When purchasing new software, it's important to consider how your team will be trained as early in the process as possible. For many teams, training is thought of as a final step, but for a technology roll out to be successful - and for your team to feel confident using the new lettings software - training needs to be a parallel process to setting it up.

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Topics: Tech

3 ways high street agencies can beat online competition

Posted by The Goodlord team on 18 September 2018

Since 2011, online agencies such as Purplebricks, Tepilo, Yopa and Emoov have taken business from traditional estate and letting agents all around the UK. Online agents increased their market share to 6% in 2017 - an increase of 61% year-on-year.

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Topics: Tech

How to choose the right PropTech for your agency

Posted by Andrea Warmington on 11 September 2018

Good technology should save your agency time, money or dramatically improve your customers’ experience - or better yet, do all three at the same time. But, with agencies being inundated with offers of new technology on a seemingly daily basis, it can be difficult to identify which technology will actually help your agency - either in terms of improving your bottom line or your reputation - from that which will end up being a cost in the long run.

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Topics: Tech

Why continuous improvement could result in higher-value tenancies and a bigger portfolio

Posted by The Goodlord team on 05 September 2018

“Because it’s the way we’ve always done things” isn’t a business case. Successful businesses are those that are constantly evolving and improving their processes. Those that don’t evolve end up getting left behind. Take the now-infamous case of Blockbuster - once a global giant with more than 9000 outlets worldwide, Blockbuster failed to recognise the threat of on-demand video streaming (and even rejected an offer to purchase Netflix) and filed for bankruptcy protection in 2010. Closer to home, House of Fraser is one of the most recent example of a business that has failed to adapt to the changing times. The ailing retailer took too long to acknowledge the way people do their shopping had changed and didn’t respond quickly enough with its own online offer. It’s now unclear how the retailer will survive.

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Topics: Tech

The impact of technology on the lettings industry

Posted by Andrea Warmington on 06 August 2018

The property industry is going in two different directions, so agencies need to choose which path they’re going to take - and fast - said the founder of a Nottingham-based estate and letting agency on a visit to Goodlord HQ, because sticking with the status quo is to risk getting caught out.

Read More

Topics: Tech

Proptech: the fall of the traditional letting agent

Posted by Tom Mundy on 21 May 2018

It arrived at a rocket’s speed and shows no sign of slowing down. Rewinding three years ago, you would have seen only a handful of ambitious new organisations leading the way and attempting a hard sell of their innovative services to reluctant property companies.

Read More

Topics: Tech

New technology and adapting to change

Posted by Katie Finnigan on 24 April 2018

Change is a constant in the world we live in today and requires us to adapt to new situations, changing requirements and evolving customer demands. As change becomes increasingly unavoidable within the lettings industry, how do we adapt to and conquer these changes in the easiest way possible?.

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Topics: Tech

Engage with today’s tenant and find your customer of tomorrow

Posted by Nikesh Shah on 01 March 2018

We’re a tech-savvy, mobile-centric society. To see this, simply take a look at other industries such as retail, transportation and travel, and you will notice that we are now living in an on-demand economy.

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Topics: Customer experience, Tech

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