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May 1 2026 - Renters' Right Act Commencement Day

You have 0 days to:

Serve any final Section 21 notices

Stop accepting above-asking rent offers

Prepare for the rental bidding ban

Remove “No DSS” from adverts

Remove “No Children” from listings

Show one clear rent price

Stop using fixed-term agreements

Switch to periodic tenancy templates

Check which tenancies go periodic

Stop taking rent before signing

Take no more than one month’s rent

Move all evictions to Section 8

Train staff on new notice rules

Create Section 13 process flow

Add two months to rent reviews

File court claims for Section 21s

Update landlord move-in grounds

Update landlord selling grounds

Send the RRA Information Sheet

Create written terms where missing

Update How to Rent processes

Review tenant screening questions

Update pet request processes

Stop backdating rent increases

Discuss rent protection backbooks

Act now before it is too late...

1 in 4 tenants concerned about paying the rent, survey of tenants reveals

A quarter of tenants have either missed rental payments, had to make alternative arrangements to pay their rent, or are concerned about paying their rent in the future, found our survey of 2,750 tenants for our State of the Industry Report.

The Goodlord team

Sep 30, 2020

A survey of 2,750 UK renters has revealed that huge swathes of tenants are anxious about meeting their rental obligations following the pandemic. Alongside this, large numbers are considering moving to a new property as working from home becomes the norm and financial situations shift, found our tenant survey for our latest State of the Industry Report

Rise in arrears as the pandemic hits finances

A quarter of the 2,750 tenants expressed concerns about paying the rent, as lettings agents report a rise in rental arrears. 12.5% of the 2,750 tenants surveyed said that they had either missed rental payments due to COVID-19 or had to make alternative arrangements in order to pay their rent. An additional 12% said they were concerned about their ability to pay their rent going forward. Over a quarter of tenants (28%) believe their current income isn’t secure or are unsure about its security. Only 40% of renters “definitely agreed” that their income was secure. Those aged between 18-34 were showing the most financial strain.

Lockdown sparks desire to move

Twenty-seven percent of tenants said they had considered moving house as a direct result of Covid-19. Of these, 1 in 4 (24%) said that they would move to a different part of the country. 24% of those considering a move currently live in London.  With 51% of tenants stating that they expect to be working remotely, either full-time or part-time, over the next five years, many are exploring a move to more rural or suburban areas. Almost a third of tenants said that they would prioritise different features when looking for their next property as a result of the pandemic.

55% of current renters still expect to be renting in five years time, with only 45% of tenants said that they expected to buy a property within this period. Those in the 25-34 age group were most likely to say that they expected to be able to buy a property, despite being the age group demonstrating the most signs of financial strain.

A rise in virtual viewing

Covid-19 might have also had an impact on the way tenants look for a new home to rent. 32% of renters said they would make an offer on a property they had only viewed virtually. Less than half of respondents (48%) said they wouldn’t make an offer on a property they hadn’t viewed in person.

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