The Agent Blog - Goodlord | Emily Popple (2)

Image of a courtyard, sheltered by a glass-paned roof, with people sat down at tables chatting. The camera focuses on two free hanging lightbulbs in the foreground.

Feb 14, 2025

Compliance

How long do EICR certificates last?

Many EICR certificates expired in June 2025. It might be time you booked your own inspection.

Nov 29, 2021

Business

Renewals

Revenue

Management fees

5 ways that renewals and fixed-term contracts can boost your agency's revenue

How can your agency generate revenue and save costs by renewing your landlord's tenants onto a fixed-term tenancy? Emily Popple, Head of Customer Success, explains.

Nov 17, 2021

Business

Referrals

Recruitment & retention

Your guide to getting good customer reviews from your tenants and landlords [+ free email templates]

The better the reviews for your letting and estate agency - from both tenants and landlords - the more customers you're likely to attract in the long run, so it's important to set up a process to collect reviews from your satisfied customers, says our Head of Customer Success, Emily Popple.