Customer stories

Learn how our customers get the most out of Goodlord

Goodlord agents all around the UK are using our platform to bring value to their customers, save time and money, remain compliant, and generate additional revenue. But you don’t have to take our word for it - you can learn from our customers' experiences instead.

How Dawsons found a "great affiliation" that made the last 12 months "more successful"

Dawsons signed up with Goodlord in 2019, to help align the Swansea-based letting agency's systems with its vision of creating the most efficient process and a great customer experience.

How Buttercross Estates has "more control with referencing" through the Vouch integration

Buttercross Estates, recently awarded the British Property Awards' "Gold Winner Letting Agent in Newark", has been using Goodlord's lettings platform plus its referencing service since the beginning - but chose to try the new integration with Vouch to access it's referencing services through Goodlord. Here are the results.

How Bonners & Babingtons has "everything under one digital umbrella"

Estate and letting agency Bonners & Babingtons, based in Buckinghamshire and Oxfordshire, was introduced to Goodlord by its lettings manager, Robbie Hearn, who recognised the benefit of having all pre-tenancy processes under one digital roof.

How Nock Deighton found an integration to make processes "very fast moving and very swift"

Nock Deighton is a fast-moving agency, always on the lookout for different ways of bringing its customers the best experience and staying ahead of the competition. Choosing Goodlord - and its integration with Reapit - was one decision it took in 2020 to maintain its momentum.

How James Laurence discovered a "seamless, completely remote and much easier" lettings process

James Laurence, an independent estate agency based across Birmingham and Edgbaston, joined Goodlord at the start of the pandemic, to help ensure smooth moves for essential workers in the short term - and adopt a seamless process that would help the agency grow into the future.

How Zest Sales & Lettings stays at the "forefront of the property industry"

Zest Sales and Lettings is all about going above and beyond to provide good customer service. The agency is meticulous in choosing the right people, and in choosing the right technologies, like Goodlord, to support its employees.

How Martyn Gerrard achieved "a lot of time being saved"

Martyn Gerrard, an award winning estate and letting agency operating across North London, joined Goodlord when looking for a Rent Protection Insurance offering to help protect its landlords - and quickly realised that the platform could also help the company save time.

How Bidwells found a supplier that "seemed to offer everything" it wanted

Cambridge-based property consultants, Bidwells, is aware of the growing popularity of renting across the UK as a whole, and joined Goodlord back in 2017 to help simplify the lettings process for the agency, and for its tenants.

How Wilkinson Estates brought everything "under one roof"

Wilkinson Estates initially joined Goodlord in early 2019, looking for ways to create efficiencies - and has found it to be a selling point to demonstrate how it strives to offer its landlords the best service.

How Property Shop Yorkshire found a solution that "made other people's rent protection policies worthless"

The Property Shop Yorkshire uses Goodlord's platform to manage many steps in the lettings process, and to offer its clients extra services - including Goodlord's Rent Protection Service, which has protected the agency's landlords throughout the pandemic, where other policy providers have struggled.