How Settio built a scalable, compliant lettings business with Goodlord

Staying ahead of industry change

Goodlord is proactively preparing Settio for the Renters’ Rights Bill and the shift from Assured Shorthold Tenancies (ASTs) to Assured Periodic Tenancies (APTs). Goodlord also helps manage changes to prescribed documents, like the How to Rent guide.

“Being able to rely on expertly written tenancy agreements, contracts between our clients and their tenants, and compliance documents being sent to tenants correctly… is a huge peace of mind.”

In the event of a tribunal following a rent increase under Section 13, the platform provides supporting documentation and rental data to help agents justify the increase.

Reducing risk and admin overhead

Goodlord helps Settio reduce legal risk and avoid manual errors. Key documents, including tenancy agreements, the How to Rent guide, and any uploaded EPCs or EICRs, are automatically delivered to tenants.

“Goodlord removes the admin burden and protects us from the risks that come with human error. We know our documents are compliant and correctly served.”

Enabling fast tenancy turnaround

With just two administrators, Settio can handle up to 200 tenancies a month, Samuel explains that, “Delivering that volume wouldn’t be possible without the Goodlord platform.”