“Even after a number of acquisitions, we kept 95% of landlords that came over. This was down to taking our time with the customers, giving them a lot of personal attention and not treating them like a commodity,” says Ed Tyman, Group Operations Manager. Good communication is key to this personal approach for Sowerbys; they excel in creating videos, newsletters and even a magazine.
It was quick, easy to navigate and understand, and it was paper-free, which is always a good thing.
Tenant
Sowerbys
Sowerbys adds value with:
Tenant referencing
Sowerbys uses Goodlord to reference its tenants quickly and comprehensively.
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Tenant services
Sowerbys helps get its tenants move-in ready while creating a new revenue stream for its business.
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Rent Protection & Legal Expenses Insurance
Sowerbys protects its landlords and reduces its admin - all while getting rewarded for offering more - with Goodlord's Rent Protection Insurance.
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Utility switching
Sowerbys offers its tenants 100% clean electricity and an automated water and council switch.
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Tenants contents & liability insurance
Sowerbys offers its tenants a complete package and reduces deposit disputes for its landlords.
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