Agency case studies

Learn from Goodlord's success stories

Goodlord customers all around the UK are using our platform to save time and money, remain compliant, and generate additional revenue. But you don’t have to take our word for it - here’s what our customers have to say.

Goodlord customer case studies

Case Study: County Lettings

County Lettings is the longest established sole letting agents in the Hertfordshire area, with over 30 years' experience. Having previously taken a paper-based approach to lettings, it's now evolving its processes to offer its customers a digital solution.

Case Study: Redmayne Arnold & Harris

Cambridge-based estate agents, Redmayne Arnold & Harris, use Goodlord to simplify the pre-tenancy process, creating a better experience with remote-access for their tenants.

Case Study: Charles David Casson

Charles David Casson, an independent Chelmsford letting and estate agents, uses the Goodlord platform to standardise the tenant experience - and alleviate pressures on its staff with the online process.

Case Study: Homes Partnership

Joining Goodlord in 2019 helped estate agency Homes Partnership to remove the “shackles” of paperwork so it could refocus on growing and making time to talk to its customers.

Case Study: Sowerbys

Sowerbys joined Goodlord in 2019, looking for a solution that would improve their tenants’ experience with an "easy and transparent" tenancy flow.

Case Study: Anthony Lettings

Anthony Lettings joined Goodlord in 2017 and offers both Goodlord's Deposit Replacement Insurance and Rent Protection and Legal Expenses Insurance to its customers.

Case Study: County Lettings

Posted by County Lettings on Oct 1, 2020 10:33:08 AM

“We signed up to Goodlord a couple of weeks or so before lockdown,” says Beverley Myott, Director at County Lettings. “We had had some training, and we were quite proactive. We wanted to get going straight away.”

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Topics: South East, Broxbourne

Case Study: Redmayne Arnold & Harris

Posted by RAH on Jul 7, 2020 2:00:12 PM

“Before we had Goodlord, we'd take an application over the phone, write it on a piece of paper that would be filed somewhere, transfer that information onto our system to drive the referencing - Goodlord takes all that away from us,” says Chris Toynbee, Director of the Lettings and Investment Department at Redmayne Arnold & Harris.

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Topics: South East, Cambridge

Case Study: Charles David Casson

Posted by Charles David Casson on Jun 19, 2020 3:03:41 PM

Charles David Casson, a sales and letting agent covering the whole of Essex for lettings, specialises in managing Houses in multiple occupation (HMOs). As well as using Goodlord’s Rent Protection and Legal Expenses Insurance, they’ve got their own unique way to guarantee rent for their landlords.

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Topics: South East, Chelmsford

Case Study: Homes Partnership

Posted by Homes Partnership on Mar 5, 2020 9:13:59 AM

“Goodlord has enabled us to grow. We had hit a ceiling where we couldn’t grow without recruiting more people to cover the administrative side of the job. Goodlord has been a bridge to the next level,” says Adam Charlton, Director.

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Topics: South East, Crawley

Case Study: Sowerbys

Posted by Sowerbys on Feb 24, 2020 9:55:25 AM

Sowerbys, a nine-branch-strong estate and lettings agency business in Norfolk, joined Goodlord in 2019, looking for a solution that would improve their customers’ experience and put an end to their staff’s “dashboard fatigue”.

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Topics: South East, Norfolk

Case Study: Anthony Lettings

Posted by Anthony Lettings on Feb 18, 2020 10:28:23 AM

Anthony Lettings is taking full advantage of Goodlord’s Deposit Replacement Insurance and Rent Protection and Legal Expenses Insurance to increase revenue.

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Topics: South East, East Hertfordshire



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