Customer stories

Learn how our customers get the most out of Goodlord

Goodlord agents all around the UK are using our platform to bring value to their customers, save time and money, remain compliant, and generate additional revenue. But you don’t have to take our word for it - you can learn from our customers' experiences instead.

How Bonners & Babingtons has "everything under one digital umbrella"

Estate and letting agency Bonners & Babingtons, based in Buckinghamshire and Oxfordshire, was introduced to Goodlord by its lettings manager, Robbie Hearn, who recognised the benefit of having all pre-tenancy processes under one digital roof.

How Martyn Gerrard achieved "a lot of time being saved"

Martyn Gerrard, an award winning estate and letting agency operating across North London, joined Goodlord when looking for a Rent Protection Insurance offering to help protect its landlords - and quickly realised that the platform could also help the company save time.

How Bidwells found a supplier that "seemed to offer everything" it wanted

Cambridge-based property consultants, Bidwells, is aware of the growing popularity of renting across the UK as a whole, and joined Goodlord back in 2017 to help simplify the lettings process for the agency, and for its tenants.

How Wilkinson Estates brought everything "under one roof"

Wilkinson Estates initially joined Goodlord in early 2019, looking for ways to create efficiencies - and has found it to be a selling point to demonstrate how it strives to offer its landlords the best service.

How Wills & Smerdon saves "hours of administration"

Wills & Smerdon were one of many agents who signed up with Goodlord in 2020, as remote working and limiting face-to-face contact with tenants became more of a necessity.

How Martin & Co Chelmsford found a "no brainer" Rent Protection product

Martin & Co Chelmsford is a franchisee of the Martin & Co group who joined Goodlord back in January 2020, to take advantage of its streamlined processes and its Rent Protection & Legal Expenses Insurance policy.

How Michael Jones found a solution that "ticked all the boxes"

Goodlord has enabled Michael Jones Estate Agency to focus on its customers' experience and reduce time spent on administration.

How County Lettings found a solution to keep tenants moving during lockdown

County Lettings is the longest established sole letting agents in the Hertfordshire area, with over 30 years' experience. Having previously taken a paper-based approach to lettings, it's now evolving its processes to offer its customers a digital solution.

How Redmayne Arnold & Harris gained more time to "take on much more work"

Cambridge-based estate agents, Redmayne Arnold & Harris, use Goodlord to simplify the pre-tenancy process, creating a better experience with remote-access for their tenants.

How Charles David Casson knows "compliance is taken care of"

Charles David Casson, an independent Chelmsford letting and estate agents, uses the Goodlord platform to standardise the tenant experience - and alleviate pressures on its staff with the online process.