How Nock Deighton found an integration to make processes "very fast moving and very swift"

A Reapit integration

When Covid-19 hit, the agency stayed fully committed to finding the best ways to continue in this vein. That's when it turned to Goodlord - and learned that the platform has the additional benefit of integrating with the cloud-based Reapit CRM.

"We started using Goodlord at the beginning of the pandemic, and we found that it actually integrates with Reapit as well," says Clarke. "With the integration, we haven't got to repeat everything - that makes things a lot easier. We've simply got to make sure that the teams within the branches are inputting the information correctly in the first place, in order for it to flow through."

This seamless flow helps the agency move through the tenancy steps quickly. "It's a very good service. A lot of it is automated and it makes things very fast moving and very swift. It sends out the tenancy agreement and all of the documentation that we were doing before - it's all a lot easier."