Agency case studies

Learn from Goodlord's success stories

Goodlord customers all around the UK are using our platform to save time and money, remain compliant, and generate additional revenue. But you don’t have to take our word for it - here’s what our customers have to say.

Case Study: Charles David Casson

Charles David Casson

Charles David Casson, an independent Chelmsford letting and estate agents, uses the Goodlord platform to standardise the tenant experience - and alleviate pressures on its staff with the online process.

Charles David Casson, a sales and letting agent covering the whole of Essex for lettings, specialises in managing Houses in multiple occupation (HMOs). As well as using Goodlord’s Rent Protection and Legal Expenses Insurance, they’ve got their own unique way to guarantee rent for their landlords.

“We basically lease our landlords’ properties from them, on a guaranteed rent each month,” says Neil Baldock, Director. “We do a lot of that with HMOs. We'll agree on a specific amount with a landlord, then we'll run that HMO for them so they've got absolutely no hassle and they’re assured a certain amount of money each month.”

On top of this interesting strategy, joining Goodlord in 2016 has eased staffing pressures and created a standardised and easy way to coordinate the tenant process.

“Goodlord’s prevented the need to employ another administrator and has completely systemised our tenant onboarding process,” says Baldock.


average number of legally compliant documents automated through Goodlord each month


average number of emails automated through Goodlord each month


average deal time in days with Goodlord


minimum deal time in days with Goodlord


average hours saved per let with Goodlord

Advice I would give to another agency on the fence about Goodlord? Go for it.

Neil Baldock
Charles David Casson

Tim Leffler

Charles David Casson adds value with:

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Supercharge your systems with Goodlord and slash your admin time, reduce your suppliers, cross compliance off your to-do list...and increase your revenue while you're at it.

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