Charles David Casson, a sales and letting agent covering the whole of Essex for lettings, specialises in managing Houses in multiple occupation (HMOs). As well as using Goodlord’s Rent Protection and Legal Expenses Insurance, they’ve got their own unique way to guarantee rent for their landlords.

“We basically lease our landlords’ properties from them, on a guaranteed rent each month,” says Neil Baldock, Director. “We do a lot of that with HMOs. We'll agree on a specific amount with a landlord, then we'll run that HMO for them so they've got absolutely no hassle and they’re assured a certain amount of money each month.”

On top of this interesting strategy, joining Goodlord in 2016 has eased staffing pressures and created a standardised and easy way to coordinate the tenant process.

“Goodlord’s prevented the need to employ another administrator and has completely systemised our tenant onboarding process,” says Baldock.