Case study

How Martyn Gerrard achieved "a lot of time being saved"

Martyn Gerrard, an award winning estate and letting agency operating across North London, joined Goodlord when looking for a Rent Protection Insurance offering to help protect its landlords - and quickly realised that the platform could also help the company save time.

Operating across


Staff members



day tenancy completion

Minimum tenancy completion time in days with Goodlord


Compliant documents automated

Documents sent automatically to tenants per month through Goodlord

Goodlord helps this agency
"Choosing Goodlord was driven by its Rent Protection solution,” says Greg Tsuman, Lettings Director at North London-based estate and letting agency Martyn Gerrard.

Rent protection is an important part of Martyn Gerrard’s property management proposition and helped protect the income of their landlords during the pandemic - and therefore the agency’s income as well. “Rent protection allowed us to continue receiving management fees. Even if tenants were not paying the rent for whatever reason, it allowed our landlords a little bit more peace of mind.”

I'm seeing a lot of time being saved by the platform. I'm really, really happy with where we've got to so far.

Greg Tsuman

Martyn Gerrard

An adaptive solution

The details of Goodlord’s policy made its rent protection option particularly attractive, as well as the fact that the cover continued throughout 2020, despite the disruption that the pandemic caused. “Covid-19 made it very difficult for most providers to continue offering the service but Goodlord so quickly adapted to our changes and provided the solution that we needed," says Greg. "The overall rent protection proposition from Goodlord was very attractive - and that was the deciding factor in us starting to use the platform.”


Once Martyn Gerrard was set up on Goodlord’s platform, the benefits became obvious. “Although the platform wasn't initially what attracted me, I'm seeing a lot of time being saved by the platform. I'm really, really happy with where we've got to so far.”

Martyn Gerrard adds value with:

Tenant referencing

Martyn Gerrard uses Goodlord to reference its tenants quickly and comprehensively from as little as £8.


Tenant services

Martyn Gerrard helps get its tenants move-in ready while creating a new revenue stream for its business.


Rent Protection & Legal Expenses Insurance

Martyn Gerrard protects its landlords and reduces its admin - all while getting rewarded for offering more - with Goodlord's Rent Protection Insurance.


Utility switching and void management

Martyn Gerrard offers its tenants 100% clean electricity and an automated water and council switch - with no unexpected bills for its landlords.


Tenants contents & liability insurance

Martyn Gerrard offers its tenants a complete package and reduces deposit disputes for its landlords.


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