Case study

How Set to Let found a provider to "shoulder the burden of compliance"

Set To Let is an agency offering lettings and property management expertise primarily in the residential sector. Based in Leicester, with a landlord’s understanding of the industry, it joined Goodlord in 2019 to help "shoulder the burden of compliance."

Operating across


Hours saved per let

Average time saved using Goodlord


Compliant documents automated

Documents sent automatically to tenants per month through Goodlord

Goodlord helps this agency
Set To Let is an independent lettings and property management agency based in Leicester, with a landlord’s insights into the potential issues their clients could face. These include, amongst other things, compliance - something which joining Goodlord in 2019 helped them to deal with.

“Goodlord takes away the stress of the agent having to shoulder the burden of compliance and making sure that everything’s ticked off,” says Neil Bharakhda, Regional Manager at Set To Let. “The portal with Goodlord covers it quickly and clearly, sending the relevant documents to the tenants before they sign the tenancy agreement.”

Goodlord takes away the stress of the agent having to shoulder the burden of compliance.

Neil Bharakhda

Set to Let

Neil earned lettings experience working in London for a landlord with a large property portfolio before moving to work as an agent, and has seen the evolution of the industry as it’s become more technology focused. “It was a good insight into the industry from a very manual based system and limited resources to all the huge and many resources that are around us now and the changes in legislation that have been introduced since.”

Set To Let

For Neil, this change is a positive for the sector - especially with the necessity of these changes in recent times as agents had to switch to working from home. “I think a lot of agents have embraced the change. We have to move with technology and the times, and the resources that are available to every single one of us. It means less room for human error and things flow a lot more seamlessly.”

Set To Let adds value with:

Tenant referencing

Set To Let uses Goodlord to reference its tenants quickly and comprehensively.


Tenant services

Set To Let helps get its tenants move-in ready while creating a new revenue stream for its business.


Rent Protection & Legal Expenses Insurance

Set To Let protects its landlords and reduces its admin - all while getting rewarded for offering more - with Goodlord's Rent Protection Insurance.


Utility switching

Set To Let offers its tenants 100% clean electricity and an automated water and council switch.


Tenants contents & liability insurance

Set To Let offers its tenants a complete package and reduces deposit disputes for its landlords.


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