Case study

How Hirsch Estates found a "real winner" for their landlords

When setting up the new agency in 2020, Hirsch Estates looked into Goodlord early on, to help support it with compliance and an automated process.

Operating across
Staff members



Time saved per tenancy

Percentage of time saved with Goodlord


Increase in tenancies

Estimated percentage increase in number of tenancies possible with Goodlord

"When starting Hirsch Estates, we established that there was a need to start automating our processes to free up time to focus on other areas of our business," says Gerry Heggie, Co-Director at Hirsch Estates. "That's when we partnered with Goodlord."

A solution to help start a business

The residential lettings and property management business, Hirsch Estates, was set up in 2020 by Gerry and her co-director, Rafal Lisowski. With experience in the property industry already, they knew what was needed to make their agency a success.

Top of the list was an automated and compliant process - and that's where Goodlord came in.

"I'd actually heard about Goodlord before starting the business, so that made me decide to look into it further," says Gerry.

"Not only has Goodlord been a help to us when starting our business, it streamlines things for tenants and landlords as well. It's a no brainer. The cost of Goodlord is also very reasonable for what it offers."

Compliance is one of the biggest benefits of Goodlord - if not the biggest - especially for a new agency

Gerry Heggie

Co-Director, Hirsch Estates

Compliance support for letting agencies

For a new business to the market, compliance is key - yet difficult to keep on top of alone. Gerry and Rafal are both accredited ARLA Propertymark agents, keeping up to date on all the latest to ensure they can advise their landlords in the best way.

The Goodlord platform strives to help agents keep their business and their landlords compliant, with updates regularly made to the platform in line with new and evolving legislation.

"Compliance is one of the biggest benefits of Goodlord - if not the biggest - especially for a new agency," Gerry says.


Educational materials and peace of mind

The support Goodlord offers isn't limited to its platform. The content provided via its Newsagent content hub is also intended to help support agents and their landlords throughout their lettings journeys.

"Goodlord's webinars are incredibly useful," says Gerry. "They help us keep up with legislation which, as we all know, is ever changing."

For Hirsch Estates, Goodlord's Rent Protection and Legal Expenses Service also offers their landlords an extra layer of protection.

"Goodlord's rent protection has been a real winner for our landlords, just knowing that their investment is safe - particularly in the current climate where there's such a heightened risk of tenants not paying their rent.

"We've done our research and Goodlord's Rent Protection is definitely able to offer a better service than any other providers."

Hirsch Estates adds value with:

Tenant referencing

Hirsch Estates uses Goodlord to reference its tenants quickly and comprehensively.


Tenant services

Hirsch Estates helps get its tenants move-in ready while creating a new revenue stream for its business.


Rent Protection & Legal Expenses Insurance

Hirsch Estates protects its landlords and reduces its admin - all while getting rewarded for offering more - with Goodlord's Rent Protection Insurance.


Tenants contents & liability insurance

Hirsch Estates offers its tenants a complete package and reduces deposit disputes for its landlords.


Want to see how Goodlord could help your agency? Book a demo now

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