Case study

How Three Oaks made sure "compliance issues are taken care of"

A specialist in residential lettings and property management, Three Oaks is a family-run agency with a wealth of experience in the Chigwell area. Keeping up with due diligence is of vital importance to this agency, which is why it joined Goodlord in early 2020.

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Operating across
Staff members

1-10

3-4

Hours saved per day

Average time saved using Goodlord

1

day tenancy completion

Minimum tenancy completion time in days with Goodlord

24

Compliant documents automated

Documents sent automatically to tenants per month through Goodlord

Goodlord helps this agency

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“We signed up with Goodlord because I looked at the market to see what we need to do to keep moving forward,” says Darshan Sunger, Managing Director at Three Oaks Estate Agents and ARLA Propertymark representative for the Essex Region.

“We need to make sure we've done our due diligence - which is so much more important now than ever before," he says. "I always try to keep up to speed with what's happening in our industry. It’s evolving very fast, and there's new legislation coming out every single day."

Goodlord has not only saved us time but takes the headache out of ensuring that we have served the prescribed information in the timely manner.

Darshan Sunger

Three Oaks

Ticking all the boxes

The online process that agents follow to set up a tenancy on Goodlord means that there’s no room for human error. “Goodlord's product actually ticks all boxes because the software allows the whole pre-tenancy process to be automated, so compliance issues are taken care of. It doesn't allow you to complete the tenancy until all of your stages are ticked off.”

A remote solution

Having joined Goodlord just as the pandemic struck, Sunger has also seen the value in how it allows all parties to complete the pre-tenancy journey from anywhere. “It allows you to operate your business remotely and, with the coronavirus, you don't have to invite a tenant to come to your office to sign a contract,” he says. “All of that is done through the software.

Three Oaks adds value with:

Tenant referencing

Three Oaks uses Goodlord to reference its tenants quickly and comprehensively from as little as £8.

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Tenant services

Three Oaks helps get its tenants move-in ready while creating a new revenue stream for its business.

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Rent Protection & Legal Expenses Insurance

Three Oaks protects its landlords and reduces its admin - all while getting rewarded for offering more - with Goodlord's Rent Protection Insurance.

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Utility switching

Three Oaks offers its tenants 100% clean electricity and an automated water and council switch.

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Tenants contents & liability insurance

Three Oaks offers its tenants a complete package and reduces deposit disputes for its landlords.

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