A customer-focused approach
The Bath-based agency has used Goodlord since early 2020 to support their processes and feels an affinity with the customer-focused approach of the platform. "There are several things about Goodlord that we are incredibly happy with," says Beth. "The support that was given to us was above and beyond during the pandemic, through the webinars that were out there for our staff. I'm all about customer service, so it's incredibly comforting to know that Goodlord is coming from that same place."
The efficiency and competency with which Goodlord works supports all of our own values that we have here as a business.
Zest Sales & Lettings
An agency first
As well as the complementary values, Goodlord has helped concretely in one business activity in particular. "This is the first year that we've put all of our student tenancies through Goodlord," says Beth. "We've never had the referencing and contract signing done so efficiently and quickly. This is the first year in our 12 year history where we've had student tenancy agreements signed before the end of November. It's never happened before.
"The efficiency and competency with which Goodlord works supports all of our own values that we have here as a business," she says. "It's lovely to work with a company like Goodlord where we're all on the same page."
Zest Sales & Lettings adds value with:
Zest Sales & Lettings uses Goodlord to reference its tenants quickly and comprehensively from as little as £8.Discover
Zest Sales & Lettings helps get its tenants move-in ready while creating a new revenue stream for its business.Discover
Rent Protection & Legal Expenses Insurance
Zest Sales & Lettings protects its landlords and reduces its admin - all while getting rewarded for offering more - with Goodlord's Rent Protection Insurance.Discover
Utility switching and void management
Zest Sales & Lettings offers its tenants 100% clean electricity and an automated water and council switch - with no unexpected bills for its landlords.Discover
Tenants contents & liability insurance
Zest Sales & Lettings offers its tenants a complete package and reduces deposit disputes for its landlords.Discover