Case study

How Homes Partnership threw off the “shackles” of paperwork

Joining Goodlord in 2019 helped estate agency Homes Partnership to remove the “shackles” of paperwork so it could refocus on growing and making time to talk to its customers.

Operating across
Staff members



Hours saved per let

Average time saved using Goodlord


day tenancy completion

Minimum tenancy completion time in days with Goodlord


Compliant documents automated

Documents sent automatically to tenants per month through Goodlord

Goodlord helps this agency
“Goodlord has enabled us to grow. We had hit a ceiling where we couldn’t grow without recruiting more people to cover the administrative side of the job. Goodlord has been a bridge to the next level,” says Adam Charlton, Director.

Crawley-based Homes Partnership has long focused on building lasting relationships with its buyers, sellers, and landlords, which go beyond a one-off transaction. Joining Goodlord in 2019 helped the agency to throw off the “shackles” of paperwork so it could refocus on growing and doing what the team enjoys: talking to customers.

Goodlord solves a real problem - it allows you to do the job you wanted to do from the start.

Adam Charlton

Homes Partnership

No more paperwork

“Goodlord removed the side of the business that you don't sign up to when you become a letting agent ー to sit at your desk and do hours of paperwork,” says Charlton.

“It improves the experience of the landlord and our clients' customer, which is the tenant - and the tenants of today are our landlords of tomorrow.”

Homes Partnership adds value with:

Tenant referencing

Homes Partnership uses Goodlord to reference its tenants quickly and comprehensively.


Tenant services

Homes Partnership helps get its tenants move-in ready while creating a new revenue stream for its business.


Rent Protection & Legal Expenses Insurance

Homes Partnership protects its landlords and reduces its admin - all while getting rewarded for offering more - with Goodlord's Rent Protection Insurance.


Utility switching

Homes Partnership offers its tenants 100% clean electricity and an automated water and council switch.


Tenants contents & liability insurance

Homes Partnership offers its tenants a complete package and reduces deposit disputes for its landlords.


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