How Bidwells found a supplier that "seemed to offer everything" it wanted

Bidwells is a property consultants which offers solutions across the lettings spectrum, ensuring its customers receive a complete service. "You've got a potential buyer, looking to buy some land and develop on it and we can offer a complete turn-key service, to then build and plan," says Alex. "We can then sell the new homes. And from there we can go on to rent them."

A straightforward system

With this all-encompassing service and the growth in demand from tenants, finding ways to be efficient and offer customers the best experience, such as with Goodlord for lettings, is key. "The simple nature of the Goodlord platform means that a tenant can just log on on their phone or tablet, and deal with everything remotely," says Alex. "From the referencing to the tenancy agreements, to the payments of the rent and the deposit, to the renewals, it's a really straightforward system for us to use and it's been really well received by our tenants.

"We've been using Goodlord for a couple of years now. I think we were one of the first few companies that joined initially, and we're delighted to have done so. There were a few other companies out there but Goodlord just seemed to offer everything that we wanted. And it helps a lot as well to have good people to take care of your account."

Image: LeoHillier Regent