Case study

How Bidwells found a supplier that "seemed to offer everything" it wanted

Cambridge-based property consultants, Bidwells, is aware of the growing popularity of renting across the UK as a whole, and joined Goodlord back in 2017 to help simplify the lettings process for the agency, and for its tenants.

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Operating across
Branches

9

Staff members

201-500

3-4

Hours saved per let

Average time saved using Goodlord

1

day tenancy completion

Minimum tenancy completion time in days with Goodlord

129

Compliant documents automated

Documents sent automatically to tenants per month through Goodlord

Goodlord helps this agency

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"We're becoming a nation of renters now," says Alex Bloxham, Partner and Head of Residential Lettings at Bidwells. "It's about having that flexibility and movement. We are finding that more and more people aren't really perceiving it as a necessity to get on the housing ladder anymore."

Bidwells is a property consultants which offers solutions across the lettings spectrum, ensuring its customers receive a complete service. "You've got a potential buyer, looking to buy some land and develop on it and we can offer a complete turn-key service, to then build and plan," says Alex. "We can then sell the new homes. And from there we can go on to rent them."

Goodlord offers a straightforward system for us to use and it's been really well received by our tenants.

Alex Bloxham

Bidwells

A straightforward system

With this all-encompassing service and the growth in demand from tenants, finding ways to be efficient and offer customers the best experience, such as with Goodlord for lettings, is key. "The simple nature of the Goodlord platform means that a tenant can just log on on their phone or tablet, and deal with everything remotely," says Alex. "From the referencing to the tenancy agreements, to the payments of the rent and the deposit, to the renewals, it's a really straightforward system for us to use and it's been really well received by our tenants.
LeoHillier Regent - Bidwells

"We've been using Goodlord for a couple of years now. I think we were one of the first few companies that joined initially, and we're delighted to have done so. There were a few other companies out there but Goodlord just seemed to offer everything that we wanted. And it helps a lot as well to have good people to take care of your account."

Image: LeoHillier Regent

Bidwells adds value with:

Tenant referencing

Bidwells uses Goodlord to reference its tenants quickly and comprehensively.

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Tenant services

Bidwells helps get its tenants move-in ready while creating a new revenue stream for its business.

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Rent Protection & Legal Expenses Insurance

Bidwells protects its landlords and reduces its admin - all while getting rewarded for offering more - with Goodlord's Rent Protection Insurance.

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Utility switching

Bidwells offers its tenants 100% clean electricity and an automated water and council switch.

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Tenants contents & liability insurance

Bidwells offers its tenants a complete package and reduces deposit disputes for its landlords.

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Want to see how Goodlord could help your agency? Book a demo now

Thanks for your interest in Goodlord. We don't provide services directly to landlords but we work directly with letting agents up and down the country who utilise our additional products, such as insurance, to create the best renting experience in the world. If you'd like us to put you in touch with a Goodlord agent in your area, please use this form to help us pair you up with an agent that meets your needs.

If you need some help with Goodlord, please visit our Tenant Help Centre in the first instance. If you are unable to find the answer you need, then our Support Team will be on hand to help you.

Want to get in touch with us? Please use this form, or send us an email at info@goodlord.co.

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Oh Goodlord Limited is an Appointed Representative of Goodlord Protect Limited for general insurance products and credit broking. Goodlord Protect Limited is directly authorised by the Financial Conduct Authority, registration number 836727. You can check this information on the Financial Services Register by visiting www.fca.org.uk/register or by telephoning 0800 111 6768 (Freephone) or 0300 500 8082 from the UK. The FCA is the independent watchdog that regulates financial services.