Case study

How Kallars maximised its returns by "breaking every system down" to improve

Meeting the changing expectations of millennials was just one reason among many that Kallars Property Agents chose to join Goodlord.

Operating across
Staff members



day tenancy completion

Minimum tenancy completion time in days with Goodlord


Compliant documents automated

Documents sent automatically to tenants per month through Goodlord


Admin hires saved

Number of new hires saved through Goodlord

Goodlord helps this agency
Generation Rent and the expectations of tech-savvy millennials were among the reasons that South East London-based Kallars Property Agents joined Goodlord, back in 2017.

"We're constantly adapting to new rules and regulations but we're also breaking every system down to see where we can improve," says Thomas Izod of Kallars. "Now’s the time to start preparing for the changes that are coming in. You're not maximising your returns if you're still doing the same thing you were doing ten years ago. ”

Choosing Goodlord's platform is probably the best decision we've made in the last three years.

Thomas Izod


Meet tenant expectations

The growing expectations of tenants are also influencing this change. “Millennials have changed the market. The majority of things are done online now so I think agents need to go the same way. Everyone's expecting digital to make things a lot easier, with an app for their ID, their bills,” says Izod.

“When I first found out about Goodlord, I did a lot of research. A lot of people say that they do the same as Goodlord, but no one has stepped up to be as good."

Kallars adds value with:

Tenant referencing

Kallars uses Goodlord to reference its tenants quickly and comprehensively.


Tenant services

Kallars helps get its tenants move-in ready while creating a new revenue stream for its business.


Rent Protection & Legal Expenses Insurance

Kallars protects its landlords and reduces its admin - all while getting rewarded for offering more - with Goodlord's Rent Protection Insurance.


Utility switching

Kallars offers its tenants 100% clean electricity and an automated water and council switch.


Tenants contents & liability insurance

Kallars offers its tenants a complete package and reduces deposit disputes for its landlords.


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