Agency case studies

Learn from Goodlord's success stories

Goodlord customers all around the UK are using our platform to save time and money, remain compliant, and generate additional revenue. But you don’t have to take our word for it - here’s what our customers have to say.

Goodlord customer case studies

Case Study: HomeLets Bath

The family-owned lettings agency, HomeLets Bath, joined Goodlord in 2017 to deliver a better service to both landlords and tenants.

Case Study: Omnia Property Group

Sheffield-based Omnia Property Group works across all areas of the property market, and joined Goodlord to make sure it could stay compliant in the face of changing legislation.

Case Study: Harvey & Ryall

Harvey and Ryall joined Goodlord in 2017 to ensure a balanced work and home life for its employees, and a smooth running business.

Case Study: Normie & Co

Normie & Co has used Goodlord’s core platform since 2016, and has since chosen to boost their income by offering tenants extra products.

Case Study: Cooper Green Pooks

Cooper Green Pooks aimed to cut down on “printing reams of paper” and to speed up the letting process. They joined Goodlord in 2019.

Case Study: Homes Partnership

Joining Goodlord in 2019 helped estate agency Homes Partnership to remove the “shackles” of paperwork so it could refocus on growing and making time to talk to its customers.

Case Study: Kallars

Meeting the changing expectations of millennials was just one reason among many that Kallars Property Agents chose to join Goodlord.

Case Study: Hotspur Residential

Hotspur Residential, operating in the Northumberland area, wanted to simplify the tenants’ letting process, and maintain a good level of service with its landlords - so it joined Goodlord in 2017.

Case Study: Sowerbys

Sowerbys joined Goodlord in 2019, looking for a solution that would improve their tenants’ experience with an "easy and transparent" tenancy flow.

Case Study: Anthony Lettings

Anthony Lettings joined Goodlord in 2017 and offers both Goodlord's Deposit Replacement Insurance and Rent Protection and Legal Expenses Insurance to its customers.

Case Study: HomeLets Bath

Posted by Homelets Bath on Apr 22, 2020 5:34:21 PM

“There are a lot of challenges. Lots of agents do things in different ways,” says Marcus Arundell, Managing Director. “We're trying to adapt to competitive forces like online-based agents and other disruptors who are trying to change their approach.”

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Topics: Bath and North East Somerset, South West

Case Study: Omnia Property Group

Posted by Omnia Property Group on Apr 21, 2020 8:36:38 AM

Sheffield-based Omnia Property Group works across all areas of the property market, with student accommodation, serviced offices, commercial property, residential lettings and facilities management all strings to its bow. They turned to Goodlord in 2019 to get more support on the fast-pace of legislation changes.

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Topics: North East, Sheffield

Case Study: Harvey & Ryall

Posted by Harvey & Ryall on Apr 9, 2020 2:47:39 PM

“Goodlord saves me a lot of headaches. We integrated the platform into the company’s infrastructure when we first set up and always get feedback on how smoothly the business is running,” says Charlotte Dodsworth, Founder.

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Topics: North East, Kirklees

Case Study: Normie & Co

Posted by Normie & Co on Mar 24, 2020 3:19:54 PM

“Goodlord has totally revolutionised the way we do things. Drawing up the tenant agreement, checking payments that come in, and having tenants referenced - these are all jobs we don't have to worry about anymore,” says Joshua Gertler, Normie & Co.

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Topics: North West, Manchester

Case Study: Cooper Green Pooks

Posted by Cooper Green Pooks on Mar 5, 2020 12:15:03 PM

Cooper Green Pooks combined two companies in 2013 to create an award-winning sales and lettings agency, and increased their market share by offering their landlords extra value through a renovation service. The next step - to cut down on “printing reams of paper” and speed up the letting process.

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Topics: West Midlands, Shropshire

Case Study: Homes Partnership

Posted by Homes Partnership on Mar 5, 2020 9:13:59 AM

“Goodlord has enabled us to grow. We had hit a ceiling where we couldn’t grow without recruiting more people to cover the administrative side of the job. Goodlord has been a bridge to the next level,” says Adam Charlton, Director.

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Topics: South East, Crawley

Case Study: Kallars

Posted by Kallars on Feb 25, 2020 4:46:32 PM

Generation Rent and the expectations of tech-savvy millennials were among the reasons that South East London-based Kallars Property Agents joined Goodlord, back in 2017.

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Topics: London, Lewisham

Case Study: Hotspur Residential

Posted by Hotspur Residential, Northumberland on Feb 24, 2020 4:07:22 PM

Hotspur Residential has the advantage in the Northumberland area as a pure lettings agency, rather than an estate agency who also does lettings. “As we’re more focused on lettings, we’re more up to date with legislation and proptech,” says Justin Mathews, Director at Hotspur Residential.

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Topics: North East, Northumberland

Case Study: Sowerbys

Posted by Sowerbys on Feb 24, 2020 9:55:25 AM

Sowerbys, a nine-branch-strong estate and lettings agency business in Norfolk, joined Goodlord in 2019, looking for a solution that would improve their customers’ experience and put an end to their staff’s “dashboard fatigue”.

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Topics: South East, Norfolk

Case Study: Anthony Lettings

Posted by Anthony Lettings on Feb 18, 2020 10:28:23 AM

Anthony Lettings is taking full advantage of Goodlord’s Deposit Replacement Insurance and Rent Protection and Legal Expenses Insurance to increase revenue.

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Topics: South East, East Hertfordshire



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