Goodlord customers all around the UK are using our platform to save time and money, remain compliant, and generate additional revenue. But you don’t have to take our word for it - here’s what our customers have to say.
Zest Sales and Lettings is all about going above and beyond to provide good customer service. The agency is meticulous in choosing the right people, and in choosing the right technologies, like Goodlord, to support its employees.
Martyn Gerrard, an award winning estate and letting agency operating across North London, joined Goodlord when looking for a Rent Protection Insurance offering to help protect its landlords - and quickly realised that the platform could also help the company save time.
Cambridge-based property consultants, Bidwells, is aware of the growing popularity of renting across the UK as a whole, and joined Goodlord back in 2017 to help simplify the lettings process for the agency, and for its tenants.
Wilkinson Estates initially joined Goodlord in early 2019, looking for ways to create efficiencies - and has found it to be a selling point to demonstrate how it strives to offer its landlords the best service.
The Property Shop Yorkshire uses Goodlord's platform to manage many steps in the lettings process, and to offer its clients extra services - including Goodlord's Rent Protection Service, which has protected the agency's landlords throughout the pandemic, where other policy providers have struggled.
Gold Key Lettings joined Goodlord in May 2020 having searched for a new Rent Protection Insurance provider, and discovered how the platform could help the Sheffield-based lettings agency manage its compliance.
Wills & Smerdon were one of many agents who signed up with Goodlord in 2020, as remote working and limiting face-to-face contact with tenants became more of a necessity.
A specialist in residential lettings and property management, Three Oaks is a family-run agency with a wealth of experience in the Chigwell area. Keeping up with due diligence is of vital importance to this agency, which is why it joined Goodlord in early 2020.
Martin & Co Chelmsford is a franchisee of the Martin & Co group who joined Goodlord back in January 2020, to take advantage of its streamlined processes and its Rent Protection & Legal Expenses Insurance policy.
Goodlord has enabled Michael Jones Estate Agency to focus on its customers' experience and reduce time spent on administration.
"You can provide great service with a really good staff, but if you haven't got the systems to back that up, then you're falling short," says Beth Perry, Operations Director at Zest Sales and Lettings. "I think it's a combination of things coming together, having great staff and using intuitive technology. That's really the forefront of the property industry."
Topics: Bath and North East Somerset, South West
"Choosing Goodlord was driven by its Rent Protection solution,” says Greg Tsuman, Lettings Director at North London-based estate and letting agency Martyn Gerrard.
Topics: South East, Barnet
"We're becoming a nation of renters now," says Alex Bloxham, Partner and Head of Residential Lettings at Bidwells. "It's about having that flexibility and movement. We are finding that more and more people aren't really perceiving it as a necessity to get on the housing ladder anymore."
Topics: South East, Cambridge
"Part of using Goodlord was for our agency's benefit, and part of it was for the landlord's benefits - it's part of our offering to them," says Matthew Wilkinson, Partner at Maidenhead-based Wilkinson Estates. "If I go on a valuation now, I make a point of saying that we use Goodlord's system because it's all under one roof and works brilliantly."
Topics: South East, South Buckinghamshire
"We have a practical approach to lettings, being landlords, which is good because we already understand all the problems that may arise and the regulations. We also understood that we should systemise things from the beginning," says Ryan Melles, Owner of The Property Shop Yorkshire.
Topics: North East, East Riding of Yorkshire
“Goodlord helps massively with the compliance aspects of the lettings process, especially with the audit trail built-in,” says Russ Blockley, Managing Director at Gold Key Lettings & Management.
Topics: North East, Sheffield
"With the increase in legislation and arranging for both landlords and tenants to sign documentation, it made total sense to use Goodlord’s digital function,” says Sara Grey, Lettings Manager at Wills & Smerdon.
Topics: South East, Guildford
“We signed up with Goodlord because I looked at the market to see what we need to do to keep moving forward,” says Darshan Sunger, Managing Director at Three Oaks Estate Agents and ARLA Propertymark representative for the Essex Region.
“Goodlord’s streamlined our process and also the tenant’s process,” says John Frost, Martin & Co Chelmsford. “Everything’s on one platform, so they can do their utilities, they can pay the holding deposit, go through referencing - everything is in one place and the interface itself is really easy to use.”
Topics: South East, Chelmsford
"Contacting Goodlord was initially prompted by an insurance improvement,” says Mark Howell, Letting Director at Michael Jones Estate Agency.
Topics: South East, Worthing
