We admit it - we don’t always get things right. Sometimes mistakes happen and, when they do, we want to give you an easy way to let us know. Your feedback and complaints are an opportunity for our teams to improve our service and help us make better decisions moving forward. So, if you feel your experience with us hasn’t met the standards we strive for, we want you to let us know.
Thanks for your interest in Goodlord. We don't provide services directly to landlords but we work directly with letting agents up and down the country who utilise our additional products, such as insurance, to create the best renting experience in the world. If you'd like us to put you in touch with a Goodlord agent in your area, please use this form to help us pair you up with an agent that meets your needs.
If you need some help with Goodlord, please visit our Tenant Help Centre in the first instance. If you are unable to find the answer you need, then our Support Team will be on hand to help you.
Want to get in touch with us? Please use this form, or send us an email at info@goodlord.co.