24 November 2021

What's the future of video in lettings?

From virtual viewings to webinars, video became an important channel for communication with landlords and tenants, and for keeping lettings ticking along throughout Covid-19. Matt Dilkes, Lettings Director at Christopher Shaw, predicts how these solutions will be used long term.

Matt Dilkes

Matt Dilkes

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What's the future of video in lettings?

Posted by Matt Dilkes on 24 November 2021

In the lettings industry, we all took to video like a duck to water when the pandemic hit, with virtual viewings allowing us to continue to help people move and video content becoming an easy substitute for face-to-face meetings. As we head out of the pandemic, will these two innovations stick with us?

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Topics: Customer experience

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