18 October 2018

Why your agency should invest in customer service

Every interaction your agency has with a landlord or tenant could be an opportunity to acquire new business, retain an existing client or up-sell additional products and services.

Rob Cameron

Rob Cameron

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Why your agency should invest in customer service

Posted by Rob Cameron on 18 October 2018

Exceptional customer service is essential to any successful agency. Every single interaction you or your staff have with your clients - whether they’re landlords or tenants - should help them to achieve their goals and ensure they feel valued - that they’re being treated fairly and appreciated by your agency.

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Topics: Customer experience

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