13 October 2021

Why charging landlords an all-inclusive fee means your agency will have to up its game

Settio Property Experience sets itself apart from the competition by charging its landlords an all-inclusive fee, writes co-founder Samuel Fitz-Hugh. He thinks more agencies are set to follow this approach, but warns it will be hard work.

Samuel Fitz-Hugh

Samuel Fitz-Hugh

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Why charging landlords an all-inclusive fee means your agency will have to up its game

Posted by Samuel Fitz-Hugh on 13 October 2021

We don't charge our landlords a letting fee. Or an inventory fee. Or a referencing fee. Or any extra fees at all. That's because we've chosen to set Settio Property Experience apart by offering our landlords an all-inclusive management fee instead, simplifying the landlord experience. It doesn't matter if the client requests an extra inspection or anything else - absolutely everything is covered by their managed fees.

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Topics: Customer experience

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