Thanks for your interest in Goodlord. We don't provide services directly to landlords but we work directly with letting agents up and down the country who utilise our additional products, such as insurance, to create the best renting experience in the world. If you'd like us to put you in touch with a Goodlord agent in your area, please use this form to help us pair you up with an agent that meets your needs.
If you need some help with Goodlord, please visit our Tenant Help Centre in the first instance. If you are unable to find the answer you need, then our Support Team will be on hand to help you.
Home Office introduces online right to rent check service and confirms rules for B5JSSK nationals
21 October 2020
Eligible tenants will now be able to prove their right to rent online via the Home Office’s new online checking service or through the "View and Prove" process, while the rules for conducting right to rent checks on B5JSSK nationals arriving via e-passport gates have been clarified.
The Landlord’s guide to right to rent checks sets out the details of the Home Office’s online right to rent check service, launched in November 2020, in addition to confirming how visitors from Australia, Canada, Japan, New Zealand, Singapore, South Korea and the United States with biometric passports (also known as “B5JSSK nationals”) can prove their right to rent. The government has since also announced the "View and Prove" system for EU, EEA, and Swiss citizens.
New Home Office online right to rent check service
Eligible tenants can prove their right to rent via the Home Office’s online checking service. Currently, the Home Office online checking service supports checks for those who hold a biometric residence permit, a biometric residence card, or a status issued under the EU Settlement Scheme.
Prospective tenants must first view their own right to rent record using the "prove your right to rent to a landlord or agent" or the new "View and Prove" service. They can then choose to share this information with the landlord, by providing them with a "share code", which, when entered along with the individual’s date of birth, enables the landlord to access the information. The prospective tenant or tenant may provide this to the landlord directly, or they may choose to send this via the service.
Although landlords may encourage use of the online service, they are not permitted to mandate online checks before 30 June 2021. If a prospective tenant does not wish to demonstrate their right to rent using the Home Office online checking service, even if their immigration status or documentation is compatible with the service, the landlord will need to conduct the manual check until this date. The online process will become mandatory after this date.
Right to rent checks for B5JSSK nationals
Nationals of Australia, Canada, Japan, New Zealand, Singapore, South Korea and the United States with biometric passports (also known as “B5JSSK nationals”) are able to use ePassport gates at UK airports, sea ports and Brussels and Paris Eurostar terminals, to enter the United Kingdom.
Those entering the UK as a visitor are granted automatic leave to enter for a maximum period of up to six months and will not have a document to evidence their right to rent in the UK. From 2 November 2020, B5JSSK nationals will be permitted to use a combination of their passport, plus evidence of entry to the UK to demonstrate a right to rent.
Acceptable evidence of entry may include (but is not restricted to) either one, or a combination, of the following:
An original or copy of a boarding pass or electronic boarding pass for air, rail or sea travel to the UK, establishing the date of arrival in the UK in the last six months
An original or copy airline, rail or boat ticket or e-ticket establishing the date of arrival in the UK in the last six months
Any type of booking confirmation (original or copy) for air, rail or sea travel to the UK establishing the date of arrival in the UK in the last six months
Any other documentary evidence which establishes the date of arrival in the UK in the last six months.
Once the initial right to rent checks have been satisfied, the landlord has established a “time-limited statutory excuse”. This time-limited statutory excuse lasts either for 12 months from the date of the right to rent check or until expiry of the person’s permission to be in the UK, or until expiry of the validity of their document which evidences their right to be in the UK, whichever is later. Follow-up checks should be undertaken to ensure the tenant has proof of their continued right to rent before this time-limited statutory excuse expires.
Oh Goodlord Limited is an Appointed Representative of Goodlord Protect Limited for general insurance products and credit broking. Goodlord Protect Limited is directly authorised by the Financial Conduct Authority, registration number 836727. You can check this information on the Financial Services Register by visiting www.fca.org.uk/register or by telephoning 0800 111 6768 (Freephone) or 0300 500 8082 from the UK. The FCA is the independent watchdog that regulates financial services.