The Agent Blog - Goodlord (65)

Nov 24, 2021

Customer experience

Marketing

Viewings

What's the future of video in lettings?

From virtual viewings to webinars, video became an important channel for communication with landlords and tenants, and for keeping lettings ticking along throughout Covid-19. Matt Dilkes, Lettings Director at Christopher Shaw, predicts how these solutions will be used long term.

Nov 17, 2021

Business

Referrals

Recruitment & retention

Your guide to getting good customer reviews from your tenants and landlords [+ free email templates]

The better the reviews for your letting and estate agency - from both tenants and landlords - the more customers you're likely to attract in the long run, so it's important to set up a process to collect reviews from your satisfied customers, says our Head of Customer Success, Emily Popple.

Nov 16, 2021

Goodlord Group

Rents

Rent collection

Goodlord launches Rent Collection feature to eliminate rent chasing

Goodlord is set to make chasing rental payments a thing of the past with the launch of its new Goodlord Rent Collection product, which automates payment reminders to tenants, eliminating the need for manual chasing by letting agents.

Nov 15, 2021

Compliance

Landlord register

Licensing

Legislation

What could nationwide landlord registration and licensing in England mean for your landlords?

As the government considers a national landlord registration scheme in England as part of the proposals under the Renters' Reform Bill, Simon Tillyer, Director at Vouch, explains where we're at and what the future of landlord licensing and registration may be.

Nov 8, 2021

Business

Referrals

Stock

Five ways to grow your letting agency "by 50% overnight" [+ podcast]

Tenant demand is high while stock is low, but there are ways your letting and estate agency can get more properties and landlords onboard while keeping your costs per acquisition low - as Costas Frangeskou, Director of Sales at Goodlord, shares.

Nov 5, 2021

Goodlord Group

Vouch

Sheffield-based proptech platform Vouch raises headcount by 46% in six months

Referencing service provider Vouch, part of the Goodlord Group, increased its workforce by 46% over a six-month period, despite ongoing Covid-19 related uncertainty in the lettings sector.

Nov 3, 2021

Business

Voids

Revenue

Time saving

3 ways void utility management can boost your agency's bottom line

Agents that use a supplier to offer void management can take control of their agency's bottom line. Here's Rik Smith, resident energy expert and Head of Tenancy Services at Goodlord, to explain how.

Nov 2, 2021

Data

Rental Index

Voids

Rents

Rents fall and voids cool as market settles ahead of winter - Goodlord Rental Index

The average cost of rent dipped by an average of 8.9% compared to September prices in October, while voids hit the highest averages recorded since May, in Goodlord's latest Rental Index.

Nov 1, 2021

Business

Energy efficiency

Sean Hooker: Calling all landlords and agents - be smart and save the planet

In light of net zero goals and the energy crisis, does your agency, its landlords, and its tenants understand the benefits of Smart Meters - and whose responsibility it is to get them installed?