The Agent Blog - Goodlord (82)

Oct 26, 2020

Business

Training

Meet the trainer on a mission to make agency qualifications more flexible

A new qualification for estate and letting agents is helping those looking for an alternative approach.

Oct 21, 2020

Compliance

Right to rent

B5JSSK

Home Office shares plans for digital right to rent checks for all tenants

Alongside the previously announced online right to rent checks of eligible tenants via the Home Office’s new online process and the checks for B5JSSK nationals arriving via e-passport gates, the government has shared plans for online checks of all tenants from April 2022.

Oct 20, 2020

Goodlord Group

Technology

Referencing

Goodlord adds facial recognition technology as part of referencing revamp

Goodlord customers will now be able to use a bank-grade authentication service that uses facial recognition to match photos of applicants to the photo on their ID as part of its revamped referencing service.

Oct 19, 2020

Covid-19

Possessions

ARLA Propertymark Q&A: Managing Covid-19's continued impact on the possession process

A legal expert for ARLA Propertymark answers letting agents' questions on kickstarting the possession process for stayed cases, how long it could take for cases to be heard, accelerated procedures, notice periods for arrears, and more.

Oct 16, 2020

Covid-19

Rents

Section 8

Possessions

ARLA Propertymark legal expert says landlords can serve Section 8 notice twice, if needed

Robert Bolwell, Senior Partner at Dutton Gregory, which manages the ARLA Propertymark Legal Helpline, said letting agents and landlords should consider serving a second Section 8 notice if rental arrears accrue to more than six months of missed payments.

Oct 7, 2020

Marketing

Business

Letting agents

How to set up your own online video series

Estate and letting agents can share relevant information and legislation updates with their landlords, while boosting brand awareness and creating recognition for the agency's expertise - all through the power of video, as this agency discovered.

Oct 6, 2020

Data

Rental Index

Voids

Rents

Voids reassuringly steady despite movement in rents - Goodlord Rental Index

Goodlord reveals key figures for the private rented sector for September 2020 based on tenancies processed through our platform, including average rents and voidage periods, in the Goodlord Rental Index.

Sep 30, 2020

Data

Covid-19

Affordability

State of the Lettings Industry

1 in 4 tenants concerned about paying the rent, survey of tenants reveals

A quarter of tenants have either missed rental payments, had to make alternative arrangements to pay their rent, or are concerned about paying their rent in the future, found our survey of 2,750 tenants for our State of the Industry Report.

Sep 28, 2020

Customer experience

Covid-19

Tenants

Letting agents

Why it pays to show understanding and adaptability in lettings

This agency took an understanding and flexible approach to tenants struggling to pay rent during the pandemic - and has since been rewarded with a nil eviction rate and strong demand.