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May 1 2026 - Renters' Right Act Commencement Day

You have 0 days to:

Serve any final Section 21 notices

Stop accepting above-asking rent offers

Prepare for the rental bidding ban

Remove “No DSS” from adverts

Remove “No Children” from listings

Show one clear rent price

Stop using fixed-term agreements

Switch to periodic tenancy templates

Check which tenancies go periodic

Stop taking rent before signing

Take no more than one month’s rent

Move all evictions to Section 8

Train staff on new notice rules

Create Section 13 process flow

Add two months to rent reviews

File court claims for Section 21s

Update landlord move-in grounds

Update landlord selling grounds

Send the RRA Information Sheet

Create written terms where missing

Update How to Rent processes

Review tenant screening questions

Update pet request processes

Stop backdating rent increases

Discuss rent protection backbooks

Act now before it is too late...

Rate of arrears stabilises as tenants and agents report optimism - State of the Lettings Industry Report 2021

The speed at which households are falling into rental arrears appears to have slowed, despite the recent end of the evictions ban and the tapering of the furlough scheme, shows the fourth edition of the State of the Lettings Industry Report, set to be released on Wednesday 15 September.

The Goodlord team

Sep 13, 2021

 A survey of 550 UK lettings professionals and 1,700 tenants has shown that the increase in arrears has stabilised over the past 12 months and the rental market is showing strong signs of optimism from both tenants and agents.

The Goodlord and Vouch State of the Lettings Industry report takes the temperature of the lettings market every twelve months. The latest report is set to be released in full on Wednesday 15th September.  Sign up to the Goodlord mailing list to receive the report when it's launched.

According to the survey of 550 lettings professionals, the speed at which households are falling into rental arrears appears to have slowed, despite the recent end of the evictions ban and the tapering of the furlough scheme. 

Lettings professionals taking part reported a significant slowdown in the number of tenants finding themselves in arrears. Compared to September 2020, when the last survey was conducted, the number of lettings professionals reporting an increase in arrears over the past year has halved from 64% to 32%. 14% of agents reported a decrease in arrears. 

However, arrears do remain an ongoing cause of concern for lettings agents, with 48% citing no change to the level of arrears compared to the 12 months leading up to September 2020. 

Tenants, on the other hand, are feeling optimistic. Only 6% of the 1,700 tenants surveyed said they are concerned about the pandemic affecting their ability to pay rent. A huge majority of tenants - 75% - now believe their income is secure. 

Four percent of tenants said they had missed some payments or organised a payment plan in the past year. However, the vast majority of tenants - 81% - said that the pandemic had not had any impact on their ability to pay rent in the past year. This is despite the fact that, of the tenants surveyed, 24% had been furloughed at some point during the past 12 months. 

Most tenants also predicted that they will remain in the rental sector for many years to come. 54% said they would not expect or weren't sure if they would own a property in the next 5 years. Less than half of tenants - 46% - said they did expect to own a property within 5 years. 

Tenants also reported a decrease in their desire to move or relocate. Only 16% of tenants said they had moved or considered moving as a result of Covid-19 in the past 12 months - a decrease of 11% on the previous year. Those who did move, however, intend to stay. 80% of those who moved to a different area in the past year as a result of Covid-19 don't intend to move.

Tom Mundy, COO of Goodlord, comments: “The letting industry has proved surprisingly resilient over the past 18 months. The pandemic did drive a steep uptick in arrears during the first 6 months, but our data and the results of this survey indicate that the pace of this has significantly slowed since last September. This is good news for tenants, landlords and agents as various Government support schemes come to an end. The optimism displayed by tenants around their financial security is also encouraging, although the rush to move to new areas of the country seems to have abated for most!”

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