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Jul 30, 2021
Business
Recruitment & retention
Stamp duty
What can letting agents learn from the stamp duty frenzy?

The stamp duty holiday fuelled one of the best sales markets in over a decade, but the coming months and years look set to be dominated by steady growth in demand for lettings. The crucial question is whether the industry has learnt from the sales frenzy how to handle this rising tide of lettings demand.

May 26, 2021
Business
Hybrid work
Recruitment & retention
Remote working
Remote working 2.0: Moving to a hybrid model in letting agencies

Many estate and letting agencies had to move to a remote-working model during Covid-19. As offices open up, how can agencies learn from this experience to become even more productive? This extract from our latest e-book, How to maximise your agency's potential, has the answer.

May 19, 2021
Business
Recruitment & retention
Time saving
5 steps to unlocking your agency's agile potential

Is your agency ready to use agility to reach its potential? Here's an extract from our latest e-book, How to maximise your agency's potential, with the five trademarks that agile businesses display, as outlined by McKinsey.

May 11, 2021
Customer experience
Marketing
Business
Recruitment & retention
How to make your letting agency's values a Unique Selling Point (USP)

Handling different audiences across different branches is a challenge that many letting and estate agencies face. While your agency should tailor its approach to deliver the right service, aligned staff values will keep all branches heading in the right direction and could become a Unique Selling Point (USP), says estate agency James Laurence.

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