Thanks for your interest in Goodlord. We don't provide services directly to landlords but we work directly with letting agents up and down the country who utilise our additional products, such as insurance, to create the best renting experience in the world. If you'd like us to put you in touch with a Goodlord agent in your area, please use this form to help us pair you up with an agent that meets your needs.
If you need some help with Goodlord, please visit our Tenant Help Centre in the first instance. If you are unable to find the answer you need, then our Support Team will be on hand to help you.
Large HMOs in England or Wales must be licensed. A house in multiple occupation (HMO) is a property rented out by at least three people who are not from one household and share facilities in the property, like the bathroom and kitchen. A family or couple would be considered a household, while friends in a house share would not.
A property is defined as a large HMO if all of the following apply:
it is rented to five or more people who form more than one household
some or all tenants share toilet, bathroom or kitchen facilities
at least one tenant pays rent (or their employer pays it for them)
Smaller HMOs may still need a licence, depending on the area the property is in. Even if a property is smaller and rented to fewer people, it may still need a licence, depending on the area. This can be checked with the property’s local council.
In order for a property to be licensed, it must:
be suitable for the number of occupants (this depends on its size and facilities),
the manager of the house - the landlord or an agent - must be considered to be ‘fit and proper’ - for example, they don’t have a criminal record or previous breach of landlord laws or code of practice.
The landlord or agent is also required to:
send the council an updated gas safety certificate every year,
install and maintain smoke alarms,
provide safety certificates for all electrical appliances when requested.
The council could also add other conditions to the HMO licence, for example, improving the standard of the property’s facilities.
A rental property might still be subject to additional licensing requirements, even if it isn’t an HMO. Under the Housing Act 2004, local authorities have powers to introduce selective licensing of privately rented homes to address problems in their area caused by low housing demand and/or anti-social behaviour. You will need to check with the relevant local authority to find out if a rental property needs to be licensed.
See how you could slash your admin time with Goodlord
Oh Goodlord Limited is an Appointed Representative of Goodlord Protect Limited for general insurance products and credit broking. Goodlord Protect Limited is directly authorised by the Financial Conduct Authority, registration number 836727. You can check this information on the Financial Services Register by visiting www.fca.org.uk/register or by telephoning 0800 111 6768 (Freephone) or 0300 500 8082 from the UK. The FCA is the independent watchdog that regulates financial services.