17 June 2020

Why agencies should rethink their service offering after the pandemic

Customers needs and expectations will likely be altered forever by the pandemic. Here are a few ways agencies could rethink their service offering to make sure they're meeting the needs of their landlords and tenants in the post-lockdown period. 

10 June 2020

4 scenarios for the future and why your agency should plan for all of them

In a highly uncertain environment, agencies will need to think differently about the future and plan for different scenarios. Goodlord lays out four versions of the future of the lettings industry.

8 June 2020

UPDATE: Six-month notice period comes into law and "winter truce" on evictions announced

Landlords will need to give tenants six months notice if they intend to regain possession of their property and no tenants will be evicted over Christmas.

3 June 2020

UK rental market bounces back as restrictions lift shows latest data

Goodlord's Lettings Activity Tracker and latest Rental Index show a remarkable bounce back in lettings activity since restrictions around moving house were lifted in mid-May.

13 May 2020

Letting agencies allowed to reopen and house moves can resume

All buyers and renters will now be able to complete purchases and view properties in person, while estate agents, conveyancers and removals firms can return to work while following social distancing guidelines, confirmed the Housing Secretary Robert Jenrick.

10 May 2020

Government announces roadmap to transition out of lockdown

The government has shared the “first sketch of a roadmap for reopening society” and how the UK will restart its economy as it transitions out of the lockdown. 

5 May 2020

Rents dip and void periods fluctuate as lockdown continues to impact lettings markets

Rents dropped in several regions during April and void periods shifted throughout the month as the lockdown continued to impact the lettings market, shows the latest Goodlord Rental Index.

30 April 2020

Q&A: David Cox answers questions on legislation and the impact of coronavirus on the lettings industry

ARLA Propertymark CEO David Cox answers your questions on managing house moves, non-payment of rent, and the eviction process during lockdown; furlough; upcoming legislation changes including electrical safety standards, the abolition of Section 21 and Regulation of Property Agents, and more.

29 April 2020

David Cox: “The first Friday out of lockdown is probably going to be one of the biggest moving days in the lettings industry’s history.”

The ARLA Propertymark CEO spoke about the impact of coronavirus on the lettings industry in a Goodlord webinar.

28 April 2020

Only 2% increase in late rental payments, study of 20,000 lets reveals

Goodlord analysed payment trends from 20,000 UK rental properties and found that there was only a 2% increase in late rental payments over the last month.

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Recent Posts

Why agencies should rethink their service offering after the pandemic

Posted by The Goodlord team on 17 June 2020

Agencies that succeed in the post-lockdown world will need to adapt their service offering to meet a completely different set of needs and expectations. “Consumer research by Nielsen asserts that, after the crisis, people’s daily routines will be altered by a new cautiousness about health, suggesting that some shifts in behaviour could be long-term,” notes Deloitte.

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Topics: Customer experience

4 scenarios for the future and why your agency should plan for all of them

Posted by The Goodlord team on 10 June 2020

The consensus is clear: if you want your business to survive and thrive in the post-pandemic world, you need to be planning for multiple versions of the future. Don’t assume that just because we’ve come through the peak of COVID-19, it can’t happen again. Any plans for your agency in the short, medium, and long-term should reflect the ambiguity ahead.

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Topics: Business

UPDATE: Six-month notice period comes into law and "winter truce" on evictions announced

Posted by The Goodlord team on 08 June 2020

There have been updates to the evictions ban this this post was published - see the latest post here.

The government has changed the law to increase notice periods to six months and confirmed that possession proceedings will resume on 21 September 2020. The only exceptions to the six-month notice period are the most egregious cases, including where tenants have demonstrated anti-social behaviour or committed fraud, where notice periods have been shortened. In these cases, "notice periods must be at least 4 weeks where over six months of rent is due (if less than 6 months is owed, then 6 months’ notice must be given)." A "winter truce" on evictions also means that no evictions will take place between 11 December 2020 and 11 January 2021.

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Topics: Covid-19

UK rental market bounces back as restrictions lift shows latest data

Posted by The Goodlord team on 03 June 2020

The latest data from Goodlord shows a remarkable bounce back in lettings activity since restrictions around moving house were lifted on 13th May. The first day of June saw new tenancies applications soar above 2019 levels to 111%. Volumes of new tenancy applications have now risen by over 82% compared to the activity levels seen in mid-April. As the market has picked up, the average cost of rent has held fairly steady, although void periods have understandably fluctuated. 

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Topics: Data

Letting agencies allowed to reopen and house moves can resume

Posted by The Goodlord team on 13 May 2020

This article was published on 13 May 2020. Although we endeavour to keep our coronavirus (COVID-19) content as up to date as possible, the situation is rapidly changing, so please ensure you refer to gov.uk for the latest advice and information.

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Topics: Covid-19

Government announces roadmap to transition out of lockdown

Posted by The Goodlord team on 10 May 2020

This article was published on 10 May 2020. Although we endeavour to keep our coronavirus (COVID-19) content as up to date as possible, the situation is rapidly changing, so please ensure you refer to gov.uk for the latest advice and information.

Read More

Topics: Covid-19

Rents dip and void periods fluctuate as lockdown continues to impact lettings markets

Posted by The Goodlord team on 05 May 2020

The latest Goodlord Rental Index has shown rents dropping across five out of eight UK regions monitored during April, as the lockdown continues to impact the lettings markets. At the same time, void periods have shifted throughout the month, with some regions faring better than others. Overall, April saw volumes of new and completed tenancies drop rapidly in the run up to Easter before rebounding and finding equilibrium towards the end of the month.

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Topics: Data

Q&A: David Cox answers questions on legislation and the impact of coronavirus on the lettings industry

Posted by The Goodlord team on 30 April 2020

This article was published on 30 April 2020. Although we endeavour to keep our coronavirus (COVID-19) content as up to date as possible, the situation is rapidly changing, so please ensure you refer to gov.uk for the latest advice and information.

ARLA Propertymark CEO David Cox answered agents’ questions on everything from the impact of the lockdown on letting agents and legislation to the Regulation of Property Agents in a Goodlord webinar (watch the full recording here). Cox’s overriding advice for letting agents during the lockdown was that they should be “putting everything on pause”, rather than cancelling pending transactions. “The first Friday out of lockdown is probably going to be one of the biggest moving days in the lettings industry's history.”

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Topics: Covid-19

David Cox: “The first Friday out of lockdown is probably going to be one of the biggest moving days in the lettings industry’s history.”

Posted by The Goodlord team on 29 April 2020

ARLA PropertyMark CEO David Cox shared his thoughts on the industry’s future as part of a Goodlord webinar, with 1,000 industry professionals tuning in.

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Topics: Goodlord Group

Only 2% increase in late rental payments, study of 20,000 lets reveals

Posted by The Goodlord team on 28 April 2020

An analysis of the UK residential lettings market has revealed that there was only a 2% increase in late rental payments over the last month. The findings come from a study by property technology company Goodlord who analysed payment trends from a representative sample of 20,000 UK rental properties. More than a hundred estate agents were also surveyed on their experience of late rental payments since the outbreak of the pandemic.

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Topics: Goodlord Group

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