The consensus is clear: if you want your business to survive and thrive in the post-pandemic world, you need to be planning for multiple versions of the future. Don’t assume that just because we’ve come through the peak of COVID-19, it can’t happen again. Any plans for your agency in the short, medium, and long-term should reflect the ambiguity ahead.
“Contingency planning is having the ability to not focus too inwardly on the immediate all the time and making sure you're aware of what's going on outside your agency,” says Tim Leffler of Ezytrac Property Group. He says that the group will continue to set out contingency planning and training as it prepares for the future - safe in the knowledge that the agency has already successfully adapted once. “Something like this could happen again. I think there's always going to be the risk of the virus coming back to bite us again - but we can take confidence knowing that we can already adapt to operate this way.”
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