How should your agency target the next generation of renters? That's the question that Tara Sparrow, Sales Director at Reapit, answers, with her six top tips.
Maria Lloyd, Insurance Development Manager at Goodlord, shares some insurance insights and how those factor into the level of risk in the lettings market for landlords and agents alike in this April update.
Innovative estate and letting agency, Martyn Gerrard, stepped up its full property management offering to clients two years ago, using rent protection insurance to bolster the value of its proposition to its loyal customers. In doing so, it ensured a continuous flow of income and new business throughout the pandemic.
In 2020, the global office-based workforce changed how it operated, moving to a remote model. At the same time, the impact of climate change has moved to the front of mind for many businesses, in line with the continued importance of meeting customer expectations. So how will this affect the lettings branch of the future? Bidwells moved into a new office at the beginning of the year - and here's what went into its planning.
Hamilton Fraser's Paul Shamplina and Goodlord's Director of Insurance Oli Sherlock share their top tips for making sure landlords choose your fully managed service.
Most, if not all, tenants renting a property are referenced - and this means referencing companies have a front row spot to see market trends as they play out. Here's Liz Lloyd, Account Management Team Leader at Vouch, to share some insights.
Thornley Groves reacted quickly to set out a process to navigate any potential rent arrears with tenants during the pandemic. Here are five key steps to take, to reach the best outcome for all parties.
Don't sit back and wait for your landlords to provide you with reviews and referrals. Make sure you're leveraging the loyalty you've earned by asking for a review and highlighting referral schemes.
Stamp Duty has been a hot topic in the property industry in recent months, with the government's Stamp Duty holiday announced in 2020 and its recent extension. So, is now the time to consider long-term reform? Paul Starkey, Chief Commercial Officer of Reapit, shares his thoughts.
Your agency can tap into positive sentiment from your landlords to help ensure their continued loyalty, encourage more take up of all the services that you have to offer, and win more instructions. Find out how, in this extract from "How to win more landlords in a challenging environment".
A guest blog by Tara Sparrow, Sales Director at Reapit.
The Victorian phrase “as safe as houses” well surmises the security of the housing market as, whether they are buying or renting, people will always need somewhere to live. But whilst the foundations of the property market might be relatively stable, the consumers that buy-in to this market are an evolving generation. Now the next generation of renter is coming of age.
Topics: Business
Things are still uncertain in the lettings market, which is where a strong Rent Protection policy comes into play for the managed proposition of agents. Here's Maria Lloyd, Insurance Development Manager at Goodlord, to take us through some of the trends in the insurance and lettings space. Watch her video, or read on for her thoughts.
Topics: Business
“Property management is now becoming a much more integral part of our offering,” says Greg Tsuman, Lettings Director at Martyn Gerrard, an award winning estate and letting agency operating across North London. “About two years ago, 75% of our portfolio was let-only landlords - then we decided that we were going to phase out the let-only service.”
Topics: Business
"We decided that we had to future proof our methods of working," says Alex Bloxham, Partner and Head of Residential Lettings at Bidwells. "We were going to make a big investment in an office space so we needed to think about the future, and how we'll continue to work."
Topics: Business
How can you upsell landlords - new and old - from let-only to your fully-managed service? Paul Shamplina, Chief Commercial Officer at Hamilton Fraser, joined Goodlord's Oli Sherlock for a webinar discuss their own approaches. Watch the webinar on-demand or read on for their top tips.
Topics: Business
In 2020, the lettings market was reeling from the closure of branches and restrictions that only allowed essential moves to take place. Many agents scrambled to set up virtual viewings and move their traditionally office-based processes to a remote working set up. Now, both agents and tenants are taking lockdown in their stride. While the first one saw limited tenant movement, the market's now busier than ever - with new and interesting trends emerging.
Topics: Business
When the government started to outline its plans for protecting tenants during the pandemic, Lucy Hobson, Assistant Account Manager at Thornley Groves, ensured she was up to date on the latest legislation and what solutions were available to help all parties in the event of any rental arrears - from having a simple conversation to putting a strong Rent Protection Insurance policy in place.
Topics: Business
Once you’ve demonstrated to your landlords how much value you provide, don't be afraid to ask them if they’d consider leaving your agency a review on Google, allAgents, or Trustpilot or providing you with a testimonial you can use on your website and marketing materials.
Topics: Business
A guest blog by Paul Starkey, Chief Commercial Officer of Reapit.
Stamp Duty is hardly the public’s most-favoured tax (is there such a thing?) and the government’s recent extension of the Stamp Duty holiday deadline to the end of June will no doubt be warmly received by the pending buyers under pressure to push their transactions through before the cliff edge.
Topics: Business
A landlord’s journey doesn’t end when they decide to take up your services. In fact, it’s only just beginning, and a successful relationship could drive even more business for your agency.
Topics: Business
