Business news and insights for letting agents

Grow your agency and streamline your processes with insights and ideas for lettings businesses.

16 September 2021

Vouch: What agents and landlords need to know about the booming short-term let sector

Short-term lets can be beneficial to landlords and tenants looking for a more flexible solution than a long-term contract can provide - but some say this may pose a threat to the buy-to-let sector.

8 September 2021

Christopher Watkin: 3 ways to win more instructions from landlords when stock is low

Provide landlords with valuable information on the property market to gain their trust and you'll reap the rewards over time, says Christopher Watkin.

1 September 2021

How to take the best business decisions to continuously improve your agency

Estate and letting agencies that learn from experience and use data to improve their processes are more likely to stay ahead of the game in the long term. From learning from mistakes to planning for the future, here are five tips to help your agency stay on top.

31 August 2021

6 ways to take your virtual viewings to the next level

Virtual viewings gathered pace during the pandemic and they're showing no signs of slowing down. Here are six ways to get the most from your virtual viewings and secure more tenants with less work.

28 July 2021

How to choose the right rental payment method to help your agency get paid on time

There are many ways for your tenants to pay their rent. Some are faster and more efficient than others. Here's what you need to know to help you decide what's the best process for your agency and to encourage your tenants to use your preferred method - so you get paid on time.

12 July 2021

3 ways to make the most of the post-stamp duty holiday spike in lettings

Tenant demand is traditionally high in the summer and, with lockdown creating pent-up demand from renters and the stamp duty holiday over, summer 2021 promises to be a big one. Here are three ways to make the most of the increased demand in the coming months.

23 June 2021

How to streamline your processes and equip your team for success with the right suppliers

The estate and letting agencies that carefully select the right technology suppliers for their business can help their staff reach their full potential, with streamlined processes, cost savings - and a better customer experience, as this extract from our e-book, How to maximise your agency's potential, demonstrates.

22 June 2021

Do estate and letting agencies still need a high street presence?

The question of whether physical estate and letting agency branches will still be relevant in the future is constantly debated, with the needs of both tenants and landlords to put into the equation - and the opportunities presented by remote working have only amplified the debate, as Dawsons has discovered.

21 June 2021

Reapit: What can letting agents do to manage rent arrears? [+ free payment plan templates]

Finding the best solution when managing rent arrears for both tenants and landlords is a key part of a letting agent's job. Here are six pieces of advice to help agencies better manage rent arrears for all involved.

15 June 2021

Vouch: How will new right to rent checks, furlough, and stock levels affect referencing for agents and landlords?

The new right to rent online checking process, the upcoming end of the furlough scheme, and property stock levels are just three things that will affect the referencing process for landlords and agents going forwards.

Vouch: What agents and landlords need to know about the booming short-term let sector

Posted by Liz Lloyd on 16 September 2021

Short-term lets are seen as both a boon and a threat to the rental sector. Now that the hospitality industry is starting to kick into gear after a period of Covid-related restrictions and limited activity, short-term lets are making headlines - but is it to the detriment of buy-to-let landlords?

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Topics: Business

Christopher Watkin: 3 ways to win more instructions from landlords when stock is low

Posted by Andrea Warmington on 08 September 2021

Christopher Watkin is the lettings industry's biggest advocate for content marketing, advising letting agents to create articles, reports, videos, and more in order to reach new landlords. "If you try and go out there and sell stuff to people, they get switched off, so why don't you actually give them something which is of interest?" Watkin shared suggestions for letting agents looking to try this approach in an on-demand Goodlord webinar. Read on for his top tips or watch the full webinar on demand now.

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Topics: Business

How to take the best business decisions to continuously improve your agency

Posted by The Goodlord team on 01 September 2021

We're constantly adapting to new rules and regulations but we're also
breaking every system down to see where we can improve," says Thomas Izod,
Branch Manager at Kallars in our free guide, How to maximise your agency's potential. "Now’s the time to start preparing for the changes that are coming in. You're not maximising your returns if you're still doing the same thing you were doing ten years ago.”

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Topics: Business

6 ways to take your virtual viewings to the next level

Posted by The Goodlord team on 31 August 2021

Virtual viewings are here to stay. Agents have woken up to the fact that virtual viewings can help to filter their candidates and avoid wasting time on numerous physical viewings - a strong example of how agencies have demonstrated agility and pivoted to find a new solution to continue bringing value to landlords. Read more about taking your virtual viewings to the next level by downloading our free guide, How to maximise your agency's potential. 

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Topics: Business

How to choose the right rental payment method to help your agency get paid on time

Posted by Ali Venerandi on 28 July 2021

Rent is probably one of the largest transactions that your tenants make each month - and the recurring way that it's paid is equivalent to a very expensive subscription. Like all subscriptions, you want to receive the right amount on time and to be able to easily track when it has been paid.

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Topics: Business

3 ways to make the most of the post-stamp duty holiday spike in lettings

Posted by The Goodlord team on 12 July 2021

As the UK summer heats up, so does a letting agent’s diary, and the traditional spike in lettings can make or break the profitability for some agencies. With the stamp duty holiday over or starting to wind down in England, Scotland, and Wales, many agents around the UK will have more time to turn their attention to the lettings side of the business, where we're seeing heightened demand.

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Topics: Business

How to streamline your processes and equip your team for success with the right suppliers

Posted by Suzy Lycett on 23 June 2021

"We ensure that we invest heavily in using the most current, up-to-date and efficient proptech that's out there. You can provide a great service with really good staff, but if you haven't got the systems to back that up, then you're falling short," says Beth Perry, Operations Director at Zest Sales and Lettings. "I think it's a combination of things coming together, having great staff, and using intuitive technology. That's really the forefront of the property industry."

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Topics: Business

Do estate and letting agencies still need a high street presence?

Posted by Suzy Lycett on 22 June 2021

"Will physical branches continue to play a role in the future? There are probably a mixture of answers, depending on where you are, what your brand has meant, and how you've placed yourself in the market locally or regionally at least," says Ricky Purdy, Director of Residential Lettings at Dawsons. "High streets are a changing environment, more so in the last 12 months than ever before."

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Topics: Business

Reapit: What can letting agents do to manage rent arrears? [+ free payment plan templates]

Posted by Tara Sparrow on 21 June 2021

A guest blog by Tara Sparrow, Sales Director of Reapit.

It is quite apparent that rent arrears remain a significant issue for landlords and tenants alike. Putting a figure on the extent of the issue is a variable that is somewhat difficult to place accurately but the problem is likely to persist for quite some time.

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Topics: Business

Vouch: How will new right to rent checks, furlough, and stock levels affect referencing for agents and landlords?

Posted by Simon Tillyer on 15 June 2021

Although there are set criteria to establish a tenant's suitability to rent a property - ID, credit, residential and income - there are other legislative and industry-level forces at play that need to be understood as we look to the future. Amongst them, the new right to rent process, the end of the furlough scheme, and the pressures around falling levels of stock for agencies and tenants should be kept front of mind.

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Topics: Business

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