Business news and insights for letting agents

Grow your agency and streamline your processes with insights and ideas for lettings businesses.

29 November 2021

5 ways that renewals and fixed-term contracts can boost your agency's revenue

How can your agency generate revenue and save costs by renewing your landlord's tenants onto a fixed-term tenancy? Emily Popple, Head of Customer Success, explains.

17 November 2021

Your guide to getting good customer reviews from your tenants and landlords [+ free email templates]

The better the reviews for your letting and estate agency - from both tenants and landlords - the more customers you're likely to attract in the long run, so it's important to set up a process to collect reviews from your satisfied customers, says our Head of Customer Success, Emily Popple.

8 November 2021

Five ways to grow your letting agency "by 50% overnight"

Tenant demand is high while stock is low, but there are ways your letting and estate agency can get more properties and landlords onboard while keeping your costs per acquisition low - as Costas Frangeskou, Director of Sales at Goodlord, shares.

3 November 2021

3 ways void utility management can boost your agency's bottom line

Agents that use a supplier to offer void management can take control of their agency's bottom line. Here's Rik Smith, resident energy expert and Head of Tenancy Services at Goodlord, to explain how.

1 November 2021

Sean Hooker: Calling all landlords and agents - be smart and save the planet!

In light of net zero goals and the energy crisis, does your agency, its landlords, and its tenants understand the benefits of Smart Meters - and whose responsibility it is to get them installed?

27 October 2021

3 key takeaways from the Autumn Budget 2021 for agents and landlords

The Chancellor has announced his Autumn 2021 Budget, which includes investments in housing and business rates relief. Here are three key takeaways for letting and estate agents and landlords.

27 October 2021

What's driving the recent trend in lettings acquisitions? [+ podcast]

It's a time of consolidation in the lettings industry, with frequent agency acquisitions and mergers across the UK as investors see opportunities while smaller agencies feel the bite of legislation, as Abigail Wilks, Head of Lettings & Asset Management at Redbrik, explains.

26 October 2021

When will claims and possession proceeding timelines return to normal?

The claims to repossession process is still taking longer than normal so here's when we can expect these to return to pre-pandemic levels and what your agency can put in place to help your landlords and tenants.

25 October 2021

How will the energy crisis affect your tenants' cost of living and ability to pay rent?

Energy prices are expected to continue to rise, which will add to the growing cost of living. Rik Smith, Goodlord's Head of Tenancy Services, shares his expert analysis on what that may mean for your landlords' tenants.

11 October 2021

Vouch: Agency training is on the up - is the Regulation of Property Agents responsible?

Training in estate and letting agencies is intensifying before the Regulation of Property Agents (RoPA) requirements have even been set in stone. Agents are working to attain the expected qualifications - but what else is driving this burgeoning training mindset?

5 ways that renewals and fixed-term contracts can boost your agency's revenue

Posted by Emily Popple on 29 November 2021

We're seeing more and more agents renewing tenancies on fixed-term contracts. Why? Government statistics show that private renters stay in one place for 4.3 years on average, and letting agents can help their landlords capitalise on the extra security and regular income fixed-term contracts can provide for this extended period.

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Topics: Business

Your guide to getting good customer reviews from your tenants and landlords [+ free email templates]

Posted by Emily Popple on 17 November 2021

Good reviews, especially Google reviews, can lead to more customers. Reviews from your existing landlords and tenants demonstrate social proof to your potential customers, showing what to expect from your agency - and there are best practises to follow when asking for those reviews. Our Customer Success team speaks to a lot of agents and has the chance to hear what the agencies with the best Google reviews are doing to get them. We've put together some of the top things that your agency can do too - plus, you can download some free templates for asking for reviews and replying to reviews to get you started.

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Topics: Business

Five ways to grow your letting agency "by 50% overnight"

Posted by Costas Frangeskou on 08 November 2021

Most conversations I have with letting agents are around stock. The next 12 months will be all about handling the volume of tenants beating down the door for that one rental property available. Agents need to turn their attention to growing their landlord and property portfolio to meet that demand - and here are five tips on how your could potentially grow your agency by 50% overnight, while keeping your agency's costs low.

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Topics: Business

3 ways void utility management can boost your agency's bottom line

Posted by Rik Smith on 03 November 2021

However well managed a property is, your landlords are likely to see a void period between tenants. Your agency may offer your landlords a void management service, managing their utility switching process, but this is time-consuming to do manually. There are ways to make it a better experience for your agency's administrators and landlords, while improving your agency's bottom line - even while the energy crisis is ongoing.

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Topics: Business

Sean Hooker: Calling all landlords and agents - be smart and save the planet!

Posted by Sean Hooker on 01 November 2021

Sometimes in life there is a conjunction of the planets that means that you are saying the right things at the right time. This was where I found myself on Wednesday 18th October, when I took part in a webinar hosted by Smart Energy on the role of letting agents in helping the roll out of Smart Meters in the private rented sector.

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Topics: Business

3 key takeaways from the Autumn Budget 2021 for agents and landlords

Posted by The Goodlord team on 27 October 2021

The government has outlined its investment spending plans in the October 2021 Budget and Spending Review, promising to deliver "an economy fit for a new age of optimism." Letting and estate agents should in particular be aware of plans announced to cover investment in housing stock, green homes, and business rate relief initiatives.

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Topics: Business

What's driving the recent trend in lettings acquisitions? [+ podcast]

Posted by Abigail Wilks on 27 October 2021

Acquisitions of estate and letting agencies are cropping up left and right, with a seemingly endless stream of announcements in recent months. This level of activity shows confidence in the future strength of the industry - particularly for lettings - as merger and acquisition (M&A) activity is often seen as a leading economic indicator.

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Topics: Business

When will claims and possession proceeding timelines return to normal?

Posted by Leanne McCarthy on 26 October 2021

The impact of Covid-19 on the lettings industry - from lockdown when movement was limited to an eviction ban and extended notice periods ensuring that tenants stay in their homes - is undeniable. However, the question now to be answered is how long this impact will be felt.

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Topics: Business

How will the energy crisis affect your tenants' cost of living and ability to pay rent?

Posted by Rik Smith on 25 October 2021

The government's Heat and Buildings Strategy to decarbonise homes in the UK couldn't come at a better time. As wholesale gas prices rise - pushing smaller suppliers, with no limited funds to protect them, out of the market - our dependence on fossil fuels has been laid bare, letting the current energy crisis gain a foothold. Here's how this situation could play out in the coming months and how it may affect your tenants' cost of living.

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Topics: Business

Vouch: Agency training is on the up - is the Regulation of Property Agents responsible?

Posted by Jaime Tillyer on 11 October 2021

At Vouch, we're seeing an increased appetite for training in the agencies we speak with. In the context of the Regulation of Property Agents, this is perhaps unsurprising. But that's not the sole catalyst of the trend - there are other factors at play.

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Topics: Business

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