Grow your agency and streamline your processes with insights and ideas for lettings businesses.
Virtual viewings gathered pace during the pandemic and they're showing no signs of slowing down. Here are six ways to get the most from your virtual viewings and secure more tenants with less work.
The stamp duty holiday fuelled one of the best sales markets in over a decade, but the coming months and years look set to be dominated by steady growth in demand for lettings. The crucial question is whether the industry has learnt from the sales frenzy how to handle this rising tide of lettings demand.
There are many ways for your tenants to pay their rent. Some are faster and more efficient than others. Here's what you need to know to help you decide what's the best process for your agency and to encourage your tenants to use your preferred method - so you get paid on time.
Tenant demand is traditionally high in the summer and, with lockdown creating pent-up demand from renters and the stamp duty holiday over, summer 2021 promises to be a big one. Here are three ways to make the most of the increased demand in the coming months.
The estate and letting agencies that carefully select the right technology suppliers for their business can help their staff reach their full potential, with streamlined processes, cost savings - and a better customer experience, as this extract from our e-book, How to maximise your agency's potential, demonstrates.
The question of whether physical estate and letting agency branches will still be relevant in the future is constantly debated, with the needs of both tenants and landlords to put into the equation - and the opportunities presented by remote working have only amplified the debate, as Dawsons has discovered.
Finding the best solution when managing rent arrears for both tenants and landlords is a key part of a letting agent's job. Here are six pieces of advice to help agencies better manage rent arrears for all involved.
The new right to rent online checking process, the upcoming end of the furlough scheme, and property stock levels are just three things that will affect the referencing process for landlords and agents going forwards.
Estate and letting agencies who embrace strong internal communication to maintain company culture will find their staff are more motivated and productive. This can then have a positive impact on conversations with landlords and tenants, as this extract from our latest e-book, How to maximise your agency's potential, explains.
Many estate and letting agencies had to move to a remote-working model during Covid-19. As offices open up, how can agencies learn from this experience to become even more productive? This extract from our latest e-book, How to maximise your agency's potential, has the answer.
Virtual viewings are here to stay. Agents have woken up to the fact that virtual viewings can help to filter their candidates and avoid wasting time on numerous physical viewings - a strong example of how agencies have demonstrated agility and pivoted to find a new solution to continue bringing value to landlords. Read more about taking your virtual viewings to the next level by downloading our free guide, How to maximise your agency's potential.
Topics: Business
The stamp duty holiday of the past 12 months fuelled one of the best market periods in over a decade for estate agents. However, as we look ahead, the coming months and years look set to be dominated by steady growth in demand for lettings.
Topics: Business
Rent is probably one of the largest transactions that your tenants make each month - and the recurring way that it's paid is equivalent to a very expensive subscription. Like all subscriptions, you want to receive the right amount on time and to be able to easily track when it has been paid.
Topics: Business
As the UK summer heats up, so does a letting agent’s diary, and the traditional spike in lettings can make or break the profitability for some agencies. With the stamp duty holiday over or starting to wind down in England, Scotland, and Wales, many agents around the UK will have more time to turn their attention to the lettings side of the business, where we're seeing heightened demand.
Topics: Business
"We ensure that we invest heavily in using the most current, up-to-date and efficient proptech that's out there. You can provide a great service with really good staff, but if you haven't got the systems to back that up, then you're falling short," says Beth Perry, Operations Director at Zest Sales and Lettings. "I think it's a combination of things coming together, having great staff, and using intuitive technology. That's really the forefront of the property industry."
Topics: Business
"Will physical branches continue to play a role in the future? There are probably a mixture of answers, depending on where you are, what your brand has meant, and how you've placed yourself in the market locally or regionally at least," says Ricky Purdy, Director of Residential Lettings at Dawsons. "High streets are a changing environment, more so in the last 12 months than ever before."
Topics: Business
A guest blog by Tara Sparrow, Sales Director of Reapit.
It is quite apparent that rent arrears remain a significant issue for landlords and tenants alike. Putting a figure on the extent of the issue is a variable that is somewhat difficult to place accurately but the problem is likely to persist for quite some time.
Topics: Business
Although there are set criteria to establish a tenant's suitability to rent a property - ID, credit, residential and income - there are other legislative and industry-level forces at play that need to be understood as we look to the future. Amongst them, the new right to rent process, the end of the furlough scheme, and the pressures around falling levels of stock for agencies and tenants should be kept front of mind.
Topics: Business
While staff motivation, engagement, and productivity have been hot topics throughout the transition to remote work, keeping staff interconnected and passionate about their job is one of the key traits of an agile business - and should remain a top priority to ensure your agency runs efficiently.
Topics: Business
"I think that our productivity has actually gone up," says Matthew Wilkinson on his agency's move to remote working. "If you are having to progress a deal or deal with a property management issue, there are fewer distractions without the office phone ringing all the time."
Topics: Business
