Grow your agency and streamline your processes with insights and ideas for lettings businesses.
Increasing rent arrears and a long backlog at the courts means mediation will become an increasingly important tool for letting agents, landlords, and tenants alike, says Sean Hooker, Head of Redress at the Property Redress Scheme.
Cyber crime is reportedly on the rise and letting agents need to be aware of what measures they can take to keep any personal or sensitive data that they hold as safe as possible. Extra processes and online solutions, such as open banking, can help to add an extra layer of security.
Is your agency ready to use agility to reach its potential? Here's an extract from our latest e-book, How to maximise your agency's potential, with the five trademarks that agile businesses display, as outlined by McKinsey.
Letting agents wanting to grow their businesses profits could benefit from these six tips from Agent Rainmaker’s Sally Lawson, CEO and Founder, and Kate Gregory, Chief Customer Officer.
The build-to-rent sector is growing in popularity, both for investors and tenants. Here's Paul Starkey, Chief Commercial Officer at Reapit, to set the scene and explain how the sector has evolved in recent times.
Data can help make estate and letting agents more efficient, demonstrate the concrete value that you bring to your customers, and help you make more informed decisions for your business.
When it comes to Rent Protection Insurance, there are headline benefits which make a policy stand out - and understanding the policy wording can help you filter through the noise, and decipher exactly what you'll get, as Oli Sherlock, Goodlord's Director of Insurance, explains.
The pandemic was a chance for Wilkinson Estates to look at how to improve efficiencies in all areas, to be able to spend more time on ensuring the best service for its customers - and earn more instructions.
Charles David Casson has plenty of experience and expertise in HMO management and Neil Baldock, Director, shares his top tips for agents considering this growth area of the lettings market.
How should your agency target the next generation of renters? That's the question that Tara Sparrow, Sales Director at Reapit, answers, with her six top tips.
The current pandemic has been an unprecedented period in our country’s history and everyone has faced hardship and sacrifice in their daily lives and many face an uncertain future without security and in fear. Whilst every sector faces challenges, the private rented sector is one that is particularly vulnerable at the moment. The number of people who rely on renting privately is around 23% of the population - not just single people and students, but hardworking families up and down the country.
Topics: Business
The recent increase in UK cyber crime as businesses relied more heavily on digital solutions during the pandemic emphasises that letting and estate agents should be aware of how they can bolster their security systems, to make sure they keep their tenants' and landlords' information safe. Technologies such as open banking can play a part - so here's an open banking fact sheet for your tenants, to encourage them to opt in where relevant.
Topics: Business
Creating an agile agency is all about taking a team-centred approach. You should trust your staff to work with autonomy towards a shared goal - normally a focus on bringing the right value to customers. Businesses that embrace this model introduce efficiencies across the board, which the Boston Consulting Group's research shows can mean a 25 to 35 percent reduction in costs, and an increase in customer satisfaction of 10 to 20 percent.
Topics: Business
New approaches to lead generation, increasing your managed fees, and adding a VIP category to your service offerings are just some of the ways that letting agencies could increase their profits, said Agent Rainmaker’s Sally Lawson, CEO and Founder, and Kate Gregory, Chief Customer Officer, in a Goodlord webinar. Here are six ways they suggest letting agents could improve their bottom line.
Topics: Business
A guest blog by Paul Starkey, Chief Commercial Officer of Reapit.
Renting has traditionally been seen as a stepping stone to purchasing a property in the UK real estate market. But that could be changing, as more people are choosing to rent long-term as a lifestyle choice rather than a milestone.
Topics: Business
How can you use data to demonstrate value to your landlords? How can you use this data to improve your performance further? You can monitor and analyse any information you gather to make intelligent and informed decisions, and more easily convince landlords why they should choose your agency.
Topics: Business
Whether you know it as rent guarantee insurance or rent protection insurance, its purpose is normally the same: to protect your landlord's investment and help you protect your agency's bottom line. Here's a guide of what you should look out for in the policy wording when choosing the best product for you and your landlord.
Topics: Business
"Fifteen years ago, we were 25% managed, 75% let only. Now, now we're 80% managed and 20% lets, so it's completely flipped around," says Matthew Wilkinson, Partner at the maidenhead-based property management and lettings agency, Wilkinson Estates.
Topics: Business
"Developers have got into HMOs because they realise it's a way to take a property and maximise the revenue from it, really squeeze the juice out of the investment," says Neil Baldock, Director at Chelmsford-based letting agency, Charles David Casson. "There are more people coming into the market now, but you've got a lot less competition in the space because there are a lot of agents that just haven't caught up with the times."
Topics: Business
A guest blog by Tara Sparrow, Sales Director at Reapit.
The Victorian phrase “as safe as houses” well surmises the security of the housing market as, whether they are buying or renting, people will always need somewhere to live. But whilst the foundations of the property market might be relatively stable, the consumers that buy-in to this market are an evolving generation. Now the next generation of renter is coming of age.
Topics: Business
