16 April 2020

    How to build positive "credit" with your team from afar

    The 10:1 ratio can help you build up positive "credit" with your team members, whether you're working in the office or remotely, and make it easier for to deliver feedback and manage performance.

    9 April 2020

    How to manage the shift from in-person to remote management at your agency

    It's important to be aware of the differences between face-to-face and remote interactions in order to maintain relationships and ensure your team is working well from home during the coronavirus (COVID-19) pandemic.

    1 April 2020

    Tips and tricks for staying productive when working remotely

    As the coronavirus (COVID-19) pandemic forces agencies to move to remote working, keeping staff motivated and productive is essential, so your business can continue to run efficiently.

    26 March 2020

    The best tools to help you manage your agency remotely

    Coronavirus (COVID-19) is forcing businesses to adapt quickly to the world of remote working. It’s all about being prepared - and well equipped.

    9 March 2020

    Acquisitions are now a "no brainer" for agencies who want to grow

    The lettings market will likely see more consolidation in the coming years, which provides an opportunity for agencies who are looking to grow their managed portfolios.

    2 March 2020

    Diversifying your agency's service offering could result in exponential growth

     “We have something to offer everyone,” says the Head of Lettings for a property management company that manages 1,500 residential properties, 600 student rooms, and  1,000,000 square feet of office space in the UK.

    3 February 2020

    This agency says that 9 out of 10 of its referrals are a guaranteed instruction

    A Hertford agency says that 90% of its referrals from its current landlords result in instructions, which make up over half of the agency's new instructions.

    25 November 2019

    How Sowerbys is using video to set itself apart from the competition

    Sowerbys is using the power of content to stand out in the crowded agency market.

    15 October 2019

    How to start a lettings agency: Advice from an agent who set out on his own

    "Be prepared to work hard," says the founder of a thriving agency in Bristol, who has proven it's possible to set up a successful lettings agency even in a challenging lettings market.

    7 October 2019

    The three things your agency should be doing if you want to be the best in the country

    Letting agencies who want to be the best need to have the systems in place to excel at the basics, says Property Academy and EA Masters founder Peter Knight.

    How to build positive "credit" with your team from afar

    Posted by Lucy Dalglish on 16 April 2020

    When we’re in the office, we have great opportunities to maintain relationships with our team, from chatting about our personal lives, to being there for someone after a difficult call. Every day, being in the same place as one another helps us to deepen our relationships with our workmates. A strong relationship with your manager, leads to more trust and happier working life. It also means that when receiving difficult feedback, you're likely to take it better.

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    Topics: Business

    How to manage the shift from in-person to remote management at your agency

    Posted by Lucy Dalglish on 09 April 2020

    We’re currently living through a surreal moment in time: we’ve shifted indoors, moved out of our offices and have very little social contact outside of our homes. The change to working from home comes with perks like spending more time with loved ones and pets. It comes with a host of challenges, too.

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    Topics: Business

    Tips and tricks for staying productive when working remotely

    Posted by The Goodlord team on 01 April 2020

    This article was updated on 31 March 2020. Although we endeavour to keep our coronavirus (COVID-19) content as up to date as possible, the situation is rapidly changing, so please ensure you refer to gov.uk for the latest advice and information.

    With agencies now obliged to close in keeping with government legislation during the coronavirus (COVID-19) pandemic, many of your agents will now be working remotely. While working from home can be a nice change of pace and, for some, even boost their productivity, being away from the office - and your team - for extended periods can take its toll on your motivation. It’s important you and your team have some strategies in place to make sure they’re staying productive when they’re at home.

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    Topics: Business

    The best tools to help you manage your agency remotely

    Posted by Suzy Lycett on 26 March 2020

    This article was originally published on 26 March 2020. Although we endeavour to keep our coronavirus (COVID-19) content as up to date as possible, the situation is rapidly changing, so please ensure you refer to gov.uk for the latest advice and information.

    Coronavirus (COVID-19) is forcing businesses to adapt quickly to the world of remote working. It’s all about being prepared - and well equipped. Providing the right hardware, such as a computer, mobile phone, or tablet, is vital, but the software and the online tools are just as important, to help keep your staff productive and your agency running smoothly. 

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    Topics: Business

    Acquisitions are now a "no brainer" for agencies who want to grow

    Posted by Andrea Warmington on 09 March 2020

    Acquisitions will be key to many agencies’ growth strategy in the coming years, as an increasingly competitive operating environment sees more agencies leave the market altogether, with 39% of agents saying they would consider selling their agency if the opportunity presented itself in Goodlord's State of the Industry Report. But it’s an opportunity for those that continue operating to grow their books and expand the reach of their brand.

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    Topics: Business

    Diversifying your agency's service offering could result in exponential growth

    Posted by Andrea Warmington on 02 March 2020

    A diverse service offering has been key to a property management company’s nationwide growth, says its Head of Lettings. Sheffield-based Omnia Property Group works across all areas of the property market, with student accommodation, serviced offices, commercial property, residential lettings and facilities management all strings in its bow. Its clients range from landlords with a single property to commercial landlords who have several hundred in their portfolio. Becky Hague, Head of Lettings, says that their diverse offering has been central to Omnia’s growth.

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    Topics: Business

    This agency says that 9 out of 10 of its referrals are a guaranteed instruction

    Posted by Andrea Warmington on 03 February 2020

    Nine out of ten referrals is a "guaranteed instruction", says Alex Chapman of Anthony Lettings. “Sixty percent of our new instructions come from a referral from one of our current landlords.  “We've always done really, really well with referrals,” he says of the Hertford agency, which was established a decade ago when its founder saw a gap in the market for a lettings specialist. The agency has been on an upward trajectory ever since.  

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    Topics: Business

    How Sowerbys is using video to set itself apart from the competition

    Posted by Andrea Warmington on 25 November 2019

    How does an agency stand out in an ever-more-competitive market? Producing great content. Sowerbys - a nine-branch-strong estate and lettings agency business in Norfolk - has been investing in video to strengthen their brand. What’s the secret? “We go out of our way to not only present beautiful homes, but we also profile businesses in our local community that we know and respect,” says Ed Tyman, Group Operations Manager.

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    Topics: Business

    How to start a lettings agency: Advice from an agent who set out on his own

    Posted by Andrea Warmington on 15 October 2019

    Think starting a lettings agency in the current environment is crazy? Think again. Jack Stephens started JBS Bristol just three years ago and his business is thriving, with a five-star rating on Google, which he’s achieved almost entirely on his own. What’s the key to his success? “Be prepared to work bloody hard,” he says. 

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    Topics: Business

    The three things your agency should be doing if you want to be the best in the country

    Posted by Andrea Warmington on 07 October 2019

    “Do the ordinary things extraordinarily well,” is the advice that Peter Knight - founder of the Property Academy and EA Masters, which anoints the best estate and letting agencies in the UK every year -has for agencies who want to be the best in the country. “The best agencies haven’t got some secret recipe - that doesn’t exist. They just do the basic things brilliantly.”

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    Topics: Business

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