10 June 2020

4 scenarios for the future and why your agency should plan for all of them

In a highly uncertain environment, agencies will need to think differently about the future and plan for different scenarios. Goodlord lays out four versions of the future of the lettings industry.

4 June 2020

How to get to know your customer better and boost your agency's marketing success

Boost your agency's marketing with buyer personas, content, and a more flexible approach, and start winning more business.

1 June 2020

Contingency planning and “steep learning curves” part of this agency’s pandemic response

Contingency planning has meant a smooth transition to home work for this agency - and a culture of training has helped it adapt to respond to the needs of its tenants and landlords.

27 May 2020

“The lettings market hasn’t gone away,” says this agency

This Teesside-based agency has a positive outlook on the future of the lettings industry - and how it will emerge in a good position on the other side of the pandemic. 

7 May 2020

Curving towards acceptance: Peter Knight on timing your future plans right

The shock that letting agencies have experienced due to the pandemic can be likened to the Kübler-Ross stages of grief - an analogy that can help your agency understand how to better adapt for the future.

29 April 2020

How to replicate the "water cooler effect" when your team's working from home

There are a few ways you can try and replicate those serendipitous moments between team members that occur in the office while your team is working remotely.

27 April 2020

Get your messaging right and become a "trusted advisor", say leading agency trainers

These agency trainers recommend taking the time to set up a full marketing plan to help with messaging and content during the pandemic - and beyond. 

16 April 2020

How to build positive "credit" with your team from afar

The 10:1 ratio can help you build up positive "credit" with your team members, whether you're working in the office or remotely, and make it easier for to deliver feedback and manage performance.

9 April 2020

How to manage the shift from in-person to remote management at your agency

It's important to be aware of the differences between face-to-face and remote interactions in order to maintain relationships and ensure your team is working well from home during the coronavirus (COVID-19) pandemic.

1 April 2020

Tips and tricks for staying productive when working remotely

As the coronavirus (COVID-19) pandemic forces agencies to move to remote working, keeping staff motivated and productive is essential, so your business can continue to run efficiently.

4 scenarios for the future and why your agency should plan for all of them

Posted by The Goodlord team on 10 June 2020

The consensus is clear: if you want your business to survive and thrive in the post-pandemic world, you need to be planning for multiple versions of the future. Don’t assume that just because we’ve come through the peak of COVID-19, it can’t happen again. Any plans for your agency in the short, medium, and long-term should reflect the ambiguity ahead.

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Topics: Business

How to get to know your customer better and boost your agency's marketing success

Posted by Christa Bicego on 04 June 2020
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Topics: Business

Contingency planning and “steep learning curves” part of this agency’s pandemic response

Posted by Suzy Lycett on 01 June 2020

This article was originally published on 1 June 2020. Although we endeavour to keep our coronavirus (COVID-19) content as up to date as possible, the situation is rapidly changing, so please ensure you refer to gov.uk for the latest advice and information.

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Topics: Business

“The lettings market hasn’t gone away,” says this agency

Posted by Suzy Lycett on 27 May 2020

This article was originally published on 27 May 2020. Although we endeavour to keep our coronavirus (COVID-19) content as up to date as possible, the situation is rapidly changing, so please ensure you refer to gov.uk for the latest advice and information.

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Topics: Business

Curving towards acceptance: Peter Knight on timing your future plans right

Posted by Suzy Lycett on 07 May 2020

This article was originally published on 7 May 2020. Although we endeavour to keep our coronavirus (COVID-19) content as up to date as possible, the situation is rapidly changing, so please ensure you refer to gov.uk for the latest advice and information.

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Topics: Business

How to replicate the "water cooler effect" when your team's working from home

Posted by Lucy Dalglish on 29 April 2020

Constant remote working is a very unusual situation and a difficult one for many to adjust to. The typical ‘how to keep motivated at home’ advice just doesn't seem to cut it, because we aren’t just working from home - we are working from home during a global pandemic. It’s okay to feel slightly less motivated. But it can be helpful to put a few things in place to maintain some sense of normalcy and help your team feel connected and engaged during this difficult time. Try and find ways to replicate those serendipitous moments that occur in the office - meeting in the kitchen, catching up with someone whilst looking through the snack drawer or saying hello as you pass in the corridor.

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Topics: Business

Get your messaging right and become a "trusted advisor", say leading agency trainers

Posted by Suzy Lycett on 27 April 2020

This article was originally published on 27 April 2020. Although we endeavour to keep our coronavirus (COVID-19) content as up to date as possible, the situation is rapidly changing, so please ensure you refer to gov.uk for the latest advice and information.

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Topics: Business

How to build positive "credit" with your team from afar

Posted by Lucy Dalglish on 16 April 2020

When we’re in the office, we have great opportunities to maintain relationships with our team, from chatting about our personal lives, to being there for someone after a difficult call. Every day, being in the same place as one another helps us to deepen our relationships with our workmates. A strong relationship with your manager, leads to more trust and happier working life. It also means that when receiving difficult feedback, you're likely to take it better.

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Topics: Business

How to manage the shift from in-person to remote management at your agency

Posted by Lucy Dalglish on 09 April 2020

We’re currently living through a surreal moment in time: we’ve shifted indoors, moved out of our offices and have very little social contact outside of our homes. The change to working from home comes with perks like spending more time with loved ones and pets. It comes with a host of challenges, too.

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Topics: Business

Tips and tricks for staying productive when working remotely

Posted by The Goodlord team on 01 April 2020

This article was updated on 31 March 2020. Although we endeavour to keep our coronavirus (COVID-19) content as up to date as possible, the situation is rapidly changing, so please ensure you refer to gov.uk for the latest advice and information.

With agencies now obliged to close in keeping with government legislation during the coronavirus (COVID-19) pandemic, many of your agents will now be working remotely. While working from home can be a nice change of pace and, for some, even boost their productivity, being away from the office - and your team - for extended periods can take its toll on your motivation. It’s important you and your team have some strategies in place to make sure they’re staying productive when they’re at home.

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Topics: Business

    Everything you need to win more landlords in 2021