Business news and insights for letting agents

Grow your agency and streamline your processes with insights and ideas for lettings businesses.

23 November 2020

The Brexit effect on bank accounts and what this means for non-UK resident landlords

The end of the year is looming and, with it, the end of the Brexit transition period. Some banks are expecting this to change their ability to operate freely across borders in the European Economic Area, and are already taking steps to close accounts for some of their EU-based customers - including UK landlords living abroad.

18 November 2020

4 ways to bring value to your agency through reinvestment

Sussex-based estate and lettings agency, Michael Jones, is always looking at ways to reinvest in its own business, and others, to grow and boost its activities. Here are four areas where it’s seen success.

4 November 2020

How to keep your staff engaged and productive during lockdown and beyond

Engaged staff are good for business, but how do you make sure your staff stay motivated and productive during lockdown and beyond?

28 October 2020

How to manage the fast-track to digital lettings

This traditional agency made the decision to jump-start the digitisation of its systems in March - but had to get the business and its customers up to speed more quickly than anticipated when lockdown hit.

26 October 2020

Meet the trainer on a mission to make agency qualifications more flexible

A new qualification for estate and letting agents is helping those looking for an alternative approach.

12 October 2020

Why is open banking important in lettings? [+ free tenant resource]

Open banking has potential applications across many industries - not least in lettings. Here’s how this secure online solution can help estate agents and letting agents.

7 October 2020

How to set up your own online video series

Estate and letting agents can share relevant information and legislation updates with their landlords, while boosting brand awareness and creating recognition for the agency's expertise - all through the power of video, as this agency discovered.

16 September 2020

4 tips for a successful agency acquisition

This South Yorkshire and North Derbyshire-based estate and lettings agency has made three acquisitions in recent times and has picked up some handy tips to share with other agents on how to make your acquisition a success.

7 September 2020

Four ways to strike the right balance in an evolving lettings landscape

Should estate and letting agents have to make a choice between the best ways to meet their customer’s expectations? Or can a balance be found, taking into account the best of both worlds? This agency shares four areas where it’s found the sweet spot.

3 August 2020

Q&A: Will lettings or sales win out in the property market?

Costas Frangeskou, Goodlord’s Director of Sales, formerly of Rightmove, and Hamad Al Qubaisi, Lettings Manager at Barrows & Forrester, answer questions about recent changes in the sales and lettings market and what the future holds, including the impact of new legislation and tenant priorities.

The Brexit effect on bank accounts and what this means for non-UK resident landlords

Posted by Suzy Lycett on 23 November 2020

UK banks currently benefit from an EU “passport”, which gives banks licensed in one European Economic Area (EEA) country “the right to conduct business in the EEA based on their home state authorisations” but this is likely to change once the UK officially leaves the EU at the end of 2020.

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Topics: Business

4 ways to bring value to your agency through reinvestment

Posted by Suzy Lycett on 18 November 2020

“In this ever evolving marketplace, you need more and more investment into your business to stay ahead of the curve,” says Mark Howell, Group Lettings Manager at Michael Jones & Company - and he shares how investing in different ways can help you get the best results.

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Topics: Business

How to keep your staff engaged and productive during lockdown and beyond

Posted by The Goodlord team on 04 November 2020

How do you get the most out of your team? Goodlord's Oli Sherlock, Head of Insurance, and Leah Ellis, Head of People, joined Charlotte Campbell, Director of The Able Agent, to discuss how you can equip your lettings staff to get the best results.

🎧 Listen to the whole conversation
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Topics: Business

How to manage the fast-track to digital lettings

Posted by Suzy Lycett on 28 October 2020

“We're a fairly traditional agency in our approach, and it works. We have real continuity with landlords. They like that we're traditional because they are as well,” says Beverley Myott, one of the directors at County Lettings, a Hertfordshire-based lettings specialist.

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Topics: Business

Meet the trainer on a mission to make agency qualifications more flexible

Posted by Andrea Warmington on 26 October 2020

Charlotte Campbell knows that agents aren’t one size fits all and believes agency qualifications shouldn’t be, either. That’s why Charlotte, who is co-hosting a Goodlord webinar on empowering your staff, set up The Able Agent a year ago, to offer an alternative, online training option and qualification for estate and letting agents.

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Topics: Business

Why is open banking important in lettings? [+ free tenant resource]

Posted by Suzy Lycett on 12 October 2020

The growth in open banking opportunities comes at the right time for letting agents. Landlord costs are rising, with increasing legislation to comply with, changing customer expectations and the impact of the pandemic. Small improvements to the lettings process can go a long way and open banking can offer a more seamless and fast service, to help keep landlords and tenants happy.

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Topics: Business

How to set up your own online video series

Posted by Suzy Lycett on 07 October 2020

“We've wanted to do it for a long time. Covid-19 was the push that we needed,” says Matt Dilkes, Christopher Shaw Residential, on setting up a series of Youtube videos to share latest news and updates with their clients.

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Topics: Business

4 tips for a successful agency acquisition

Posted by Suzy Lycett on 16 September 2020

Estate agent Redbrik has been expanding its operations in recent years through the acquisition of three carefully selected companies.

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Topics: Business

Four ways to strike the right balance in an evolving lettings landscape

Posted by Suzy Lycett on 07 September 2020

In an ever-changing lettings industry, customer expectations are growing rapidly - and agents may have to ask themselves how to strike the right balance in what they can offer. Ricky Purdy, Director of Lettings at Dawsons Estate Agents, shares four areas where the right balance could give the best customer experience.

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Topics: Business

Q&A: Will lettings or sales win out in the property market?

Posted by The Goodlord team on 03 August 2020

A lot has changed in the property market in the past few months and the dynamic between sales and lettings has evolved in the wake of the pandemic and ensuing legislative and policy changes. In a recent podcast, Hamad Al Qubaisi, Lettings Manager at Barrows & Forrester, and Goodlord’s Director of Sales, Costas Frangeskou, spoke with Tom Bower, Head of Marketing & Communications at Barrows & Forrester, about these changes and what they see on the horizon. Here’s the breakdown.

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Topics: Business

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