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May 1 2026 - Renters' Right Act Commencement Day

You have 0 days to:

Serve any final Section 21 notices

Stop accepting above-asking rent offers

Prepare for the rental bidding ban

Remove “No DSS” from adverts

Remove “No Children” from listings

Show one clear rent price

Stop using fixed-term agreements

Switch to periodic tenancy templates

Check which tenancies go periodic

Stop taking rent before signing

Take no more than one month’s rent

Move all evictions to Section 8

Train staff on new notice rules

Create Section 13 process flow

Add two months to rent reviews

File court claims for Section 21s

Update landlord move-in grounds

Update landlord selling grounds

Send the RRA Information Sheet

Create written terms where missing

Update How to Rent processes

Review tenant screening questions

Update pet request processes

Stop backdating rent increases

Discuss rent protection backbooks

Act now before it is too late...

Act now!
Nov 8, 2021
Business
Referrals
Stock
Five ways to grow your letting agency "by 50% overnight" [+ podcast]

Tenant demand is high while stock is low, but there are ways your letting and estate agency can get more properties and landlords onboard while keeping your costs per acquisition low - as Costas Frangeskou, Director of Sales at Goodlord, shares.

Jul 12, 2021
Business
Referrals
Referencing
Stamp duty
3 ways to make the most of the post-stamp duty holiday spike in lettings

Tenant demand is traditionally high in the summer and, with lockdown creating pent-up demand from renters and the stamp duty holiday over, summer 2021 promises to be a big one. Here are three ways to make the most of the increased demand in the coming months.

May 4, 2021
Customer experience
Marketing
Landlords
Referrals
Technology
Recognition, referrals, repeat: A winning strategy for attracting new landlords

Zest Sales and Lettings stands out in the Bath region for its customer service, as demonstrated through the various awards that it's won. However, it's recognition from its landlords that leads to recommendations in the long term, to help it continue attracting customers, even during uncertain times.

Mar 18, 2021
Customer experience
Business
Referrals
Growth
How to leverage customer loyalty to win more business for your agency

Your agency can tap into positive sentiment from your landlords to help ensure their continued loyalty, encourage more take up of all the services that you have to offer, and win more instructions. Find out how, in this extract from "How to win more landlords in a challenging environment".

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