Business news and insights for letting agents

Grow your agency and streamline your processes with insights and ideas for lettings businesses.

19 January 2022

Stamp duty: Is the pressure mounting to reform property tax?

The stamp duty holiday, ending in 2021, had a huge impact on the property market, with repercussions still felt today in soaring house prices. This begs the question: is it time to reform this property tax? Mark Armstrong, Group Chief Executive Officer at Reapit, shares his thoughts.

18 January 2022

10 time-saving tips for letting agents in 2022

Letting and estate agents need to be looking at doing things faster and smarter to keep up with tenant demand in 2022, so we've put together ten ways that agents can save time at different points in the lettings process.

12 January 2022

How to win landlords with "no sales BS" [+ podcast]

You can break down barriers to help you win more landlords if your agents ditch the corporate image and avoid selling to people, says Mike Robson, Director of letting and estate agency Avocado Property.

10 January 2022

6 expert predictions for the lettings industry in 2022: From landlord stock to legislation

Experts in the lettings industry share their predictions for what 2022 will bring, from tenant demand and landlord housing stock to the impact of legislative updates.

13 December 2021

Is this the top way to increase your property management fee in 2022?

There is one simple reason behind why Goodlord has seen some agents increase their management fee by 2% on average, and that's a strong rent protection service offered as part of their property management package.

29 November 2021

5 ways that renewals and fixed-term contracts can boost your agency's revenue

How can your agency generate revenue and save costs by renewing your landlord's tenants onto a fixed-term tenancy? Emily Popple, Head of Customer Success, explains.

17 November 2021

Your guide to getting good customer reviews from your tenants and landlords [+ free email templates]

The better the reviews for your letting and estate agency - from both tenants and landlords - the more customers you're likely to attract in the long run, so it's important to set up a process to collect reviews from your satisfied customers, says our Head of Customer Success, Emily Popple.

8 November 2021

Five ways to grow your letting agency "by 50% overnight"

Tenant demand is high while stock is low, but there are ways your letting and estate agency can get more properties and landlords onboard while keeping your costs per acquisition low - as Costas Frangeskou, Director of Sales at Goodlord, shares.

3 November 2021

3 ways void utility management can boost your agency's bottom line

Agents that use a supplier to offer void management can take control of their agency's bottom line. Here's Rik Smith, resident energy expert and Head of Tenancy Services at Goodlord, to explain how.

1 November 2021

Sean Hooker: Calling all landlords and agents - be smart and save the planet!

In light of net zero goals and the energy crisis, does your agency, its landlords, and its tenants understand the benefits of Smart Meters - and whose responsibility it is to get them installed?

Stamp duty: Is the pressure mounting to reform property tax?

Posted by Mark Armstrong on 19 January 2022

A guest blog by Mark Armstrong, Group Chief Executive Officer, Reapit

I don’t think anyone would argue with me when I say that 2021 was a good year for the property industry. Activity remained buoyant as the year came to a close, with the busiest levels of house buying since 2006. The stamp duty holiday has no doubt played a significant role, catalysing a market that was coming out of the cold the previous summer, as well as a surge of pent-up demand in general that pushed a backlog of activity to the front of the line.

Read More

Topics: Business

10 time-saving tips for letting agents in 2022

Posted by Suzy Lycett on 18 January 2022

2022 is shaping up to be a busy year. Tenant demand held steady in December, and all predictions suggest that demand will stay strong in the coming 12 months. Letting and estate agents will have to look for new ways to save time so they have more to spend on generating revenue and providing the best service to their landlords and tenants.

Read More

Topics: Business

How to win landlords with "no sales BS" [+ podcast]

Posted by Mike Robson on 12 January 2022

We have a simple set of rules at Avocado Property: "no suits, no ties, no leaflets, no sales BS". The only time we find our customers wear suits is if they have a court appearance or are meeting an accountant. Normally, they're in t-shirts and jeans, and we want to reflect our clients. If you look and talk like your customer, if you are a reflection of them, they are more likely to get on with you.

Read More

Topics: Business

6 expert predictions for the lettings industry in 2022: From landlord stock to legislation

Posted by The Goodlord team on 10 January 2022

Goodlord agents and partners share their expert views on what the lettings sector could see in the coming 12 months. Ranging from increased efficiency in agencies to the Renters' Reform Bill, there are some solid predictions and advice for agents. The one thing that everyone's in agreement on? Stock will stay low, while demand will stay strong.

Read More

Topics: Business

Is this the top way to increase your property management fee in 2022?

Posted by Maria Lloyd on 13 December 2021

Agents bring value to landlords. They can help them to save time, shoulder the burden of compliance, and bring their expertise to the table across the board to help landlords reduce void periods. That's a simple fact. That doesn't make conversations around increasing management fees any easier to have - but there's one thing that can often make landlords jump at the chance to pay more for your service: including rent protection in your offering.

Read More

Topics: Business

5 ways that renewals and fixed-term contracts can boost your agency's revenue

Posted by Emily Popple on 29 November 2021

We're seeing more and more agents renewing tenancies on fixed-term contracts. Why? Government statistics show that private renters stay in one place for 4.3 years on average, and letting agents can help their landlords capitalise on the extra security and regular income fixed-term contracts can provide for this extended period.

Read More

Topics: Business

Your guide to getting good customer reviews from your tenants and landlords [+ free email templates]

Posted by Emily Popple on 17 November 2021

Good reviews, especially Google reviews, can lead to more customers. Reviews from your existing landlords and tenants demonstrate social proof to your potential customers, showing what to expect from your agency - and there are best practises to follow when asking for those reviews. Our Customer Success team speaks to a lot of agents and has the chance to hear what the agencies with the best Google reviews are doing to get them. We've put together some of the top things that your agency can do too - plus, you can download some free templates for asking for reviews and replying to reviews to get you started.

Read More

Topics: Business

Five ways to grow your letting agency "by 50% overnight"

Posted by Costas Frangeskou on 08 November 2021

Most conversations I have with letting agents are around stock. The next 12 months will be all about handling the volume of tenants beating down the door for that one rental property available. Agents need to turn their attention to growing their landlord and property portfolio to meet that demand - and here are five tips on how you could potentially grow your agency by 50% overnight, while keeping your agency's costs low.

Read More

Topics: Business

3 ways void utility management can boost your agency's bottom line

Posted by Rik Smith on 03 November 2021

However well managed a property is, your landlords are likely to see a void period between tenants. Your agency may offer your landlords a void management service, managing their utility switching process, but this is time-consuming to do manually. There are ways to make it a better experience for your agency's administrators and landlords, while improving your agency's bottom line - even while the energy crisis is ongoing.

Read More

Topics: Business

Sean Hooker: Calling all landlords and agents - be smart and save the planet!

Posted by Sean Hooker on 01 November 2021

Sometimes in life there is a conjunction of the planets that means that you are saying the right things at the right time. This was where I found myself on Wednesday 18th October, when I took part in a webinar hosted by Smart Energy on the role of letting agents in helping the roll out of Smart Meters in the private rented sector.

Read More

Topics: Business

See how you could slash your admin time with Goodlord

Create a tenancy agreement in 90 seconds
New call-to-action