The Agent Blog - Goodlord (93)

Apr 1, 2020

Customer experience

Tenants

Students

Meet the agency that's challenging the perception of student tenants

Raffaele Russo, the director of loc8me, which specialises in student accommodation, thinks the idea that students don't care about where they live is outdated - in fact, their expectations are higher than ever.

Mar 31, 2020

Compliance

Covid-19

Right to rent

Right to rent: Temporary changes to process during Covid-19

Right to checks can be carried out over video calls and tenants can supply scanned copies or photos of documents, after the government introduced temporary changes to the process as a result of the coronavirus pandemic.

Mar 30, 2020

Covid-19

Property management

Your guide to managing house moves and repairs during Covid-19

The government is advising renters to delay moving into a new home for as long as possible and landlords to only carry out urgent repairs while emergency measures are in place to fight coronavirus.

Mar 27, 2020

Compliance

Covid-19

Furlough

Your guide to the Coronavirus Job Retention Scheme

All UK employers can take advantage of the Coronavirus Job Retention Scheme, and claim up to 80% of employees’ wages when they’ve been furloughed due to coronavirus (COVID-19).

Mar 26, 2020

Covid-19

Business

Viewings

Remote working

The best tools to help you manage your agency remotely

Coronavirus (COVID-19) is forcing businesses to adapt quickly to the world of remote working. It’s all about being prepared - and well equipped.

Mar 25, 2020

Compliance

Covid-19

Business

Agencies should not open: Guidance on business and premises closures

All non-essential premises must now be shut, including agencies, following guidance from the government on business and premises closures to prevent the spread of coronavirus (COVID-19).

Mar 23, 2020

Covid-19

Business

Remote working

How one agency has changed its procedures to adapt to the coronavirus pandemic

“We're looking at every angle and we're learning a lot of it on the job, because none of us has been in this situation before," says the director of a London agency that's adapting quickly to a new way of working.

Mar 19, 2020

Covid-19

Possessions

Your guide to protection against eviction for tenants during Covid-19

The government will put in place a package of measures to protect both landlords and tenants during the coronavirus (COVID-19) pandemic.

Mar 18, 2020

Compliance

Fitness for Human Habitation

Legislation

Your guide to the Homes (Fitness for Human Habitation) Act 2018

The Homes (Fitness for Human Habitation) Act 2018 requires all landlords to ensure that their rental properties are fit for human habitation at the beginning of the tenancy and throughout.