The Agent Blog - Goodlord (98)

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Nov 19, 2019

Compliance

Landlords

Growth

Four agents discuss why legislation is an opportunity to win landlords

Landlords will be looking to letting agents to manage increasingly complex legislation, so letting agents should be prepared to demonstrate their knowledge.

Nov 18, 2019

Customer experience

Business

Rents

Tenants

It’s a “false economy” to achieve maximum rent at the expense of great tenants

“If you get the tenant right, everything else is much easier,” says the Lettings Director of a leading specialist lettings agency.

Nov 11, 2019

Customer experience

Business

Technology

Recruitment & retention

Management fees

Why taking a team-based approach to clients is this agency's key to success

Traditional estate agents weren't client-focused and were riddled with inefficiencies, says the founder of London's Madley Property, so he decided to start one of his own and try a different way of doing things.

Nov 7, 2019

Data

Rental Index

Voids

Rents

Mixed picture for the rental market as key regional differences emerge

Goodlord reveals key figures for the private rented sector in October 2019 based on tenancies processed through our platform, including average rents, tenancy lengths, voidage periods and more, in the Goodlord Rental Index.

Nov 1, 2019

Customer experience

Tenants

Build-to-rent

Meet the agency whose mission is to make lettings a “delight”

Tenants keep going back to a premium agency in Birmingham that's dedicated to providing a standout service.

Oct 29, 2019

Customer experience

Students

Property management

Quality property management is about “doing the right thing” says this student agency

A not-for-profit student agency is leading the way on service levels for both landlords and tenants in Newcastle.

Oct 28, 2019

Compliance

GDPR

Brexit

How will Brexit affect GDPR processes in your agency?

Agencies will still need to comply with data protection law after Brexit, and may need to make some changes to their processes if they receive data from the EU.

Oct 23, 2019

Customer experience

Landlords

Tenants

Growth

Win more landlords by showing you can find and retain the best tenants

Minimising voidage periods is only one part of the equation. Agencies need to be able to demonstrate to potential landlords their tenants will not only pay their rent on time, but also take care of the landlord's home like their own.

Oct 21, 2019

Compliance

Data

Business

GDPR

Brexit

What should your lettings agency do to prepare for Brexit?

Brexit is unlikely to have a major impact on most agencies' operations, however, it’s worth making sure you're clear on how Brexit could affect employment, data, and financial services for UK businesses.