The Renters’ Right Act information sheet 2026: What agents and landlords MUST do

With the Renters’ Rights Act (RRA) implementation day just around the corner, the Government has released its official information sheet. It is mandatory for agents or landlords to issue this to tenants. It will help them understand changes to their tenancy under the Renters' Rights Act.

With the release of this new sheet, agents and landlords will have new compliance duties. It’s never been more important to ensure that your agency and your customers are complying with their new responsibilities.

In this blog, we’ll explain what the new obligations are, what they mean for your processes, and how Goodlord can help.

• A new legal obligation
• Why this matters for agents
• Practical steps to take now
• Less paperwork, more responsibility
• Where and how to download the information sheet
• How Goodlord is supporting you
  

A new legal obligation

For most existing tenancies, landlords are not required to issue new agreements. Instead, they must provide tenants with the official Information Sheet by 31 May 2026.

This applies to:

• All current tenants under existing written agreements

• Every named tenant on a tenancy

• Both managed and self-managed properties

The document can be served digitally or in hard copy, but proof of delivery will be essential. Missing the deadline could expose landlords to penalties of up to £7000, making this one of the first practical compliance tests under the new legislation.

Why this matters for agents

For letting agents, this represents a portfolio-wide operational challenge. Agencies will need to:

• Identify all tenancies requiring the Information Sheet
• Coordinate distribution across large portfolios
• Ensure audit trails are in place
• Handle tenant queries as awareness increases

This is also a key opportunity to demonstrate value to landlords. Agents who take a proactive, organised approach will help clients avoid risk while reinforcing their role as compliance specialists.

Practical steps to take now

Letting agents and landlords should act early to stay ahead:

• Audit your portfolio – Identify all active tenancies
• Prepare distribution systems – Email, portals, or physical delivery
• Keep records – Maintain clear evidence of service
• Brief landlords – Ensure they understand their responsibilities
• Train staff – Equip teams to handle questions confidently

Less paperwork, more responsibility

The decision not to require new tenancy agreements may reduce paperwork, but it shifts the burden onto communication and process management, as well as ensuring you can evidence all of this.

The Information Sheet effectively becomes the mechanism for:

• Explaining new legal rights and responsibilities
• Setting out how the tenancy may operate differently in future
• Reducing disputes caused by misunderstanding

For landlords, especially those who self-manage, this creates a new expectation: staying informed and ensuring tenants are properly notified.

Where and how to download the information sheet

The official Information Sheet is available directly from the UK Government’s website as a downloadable PDF.

Landlords and letting agents can download the sheet here.

It’s important to ensure you are using the latest official version, as this is the document recognised for legal compliance. Avoid relying on third-party sources, as these will not be accepted as valid copies. You must also send your tenants the information sheet directly, a link to the download will not be valid.

For letting agents, this is also a good opportunity to:

• Upload the document to tenant portals
• Integrate it into onboarding or communication workflows
• Standardise how and when it is issued across your portfolio

How Goodlord is supporting you

To help letting agents and landlords meet the new compliance requirement, we will automatically issue the official Information Sheet to all live tenancies within the Goodlord platform. If a tenancy was not created in Goodlord, it can be added to the platform, but must be done so before the last week in April in order for us to send the Information Sheet to the tenants.

This means the information sheet will be distributed across all eligible tenancies recorded in your Goodlord account, reducing the risk of anything being missed ahead of the 31 May deadline.

For added peace of mind, a record of the sheet being issued will be stored against each tenancy, providing a clear audit trail for compliance purposes.

To ensure full coverage across your portfolio, you should:

• Review your current tenancies list
• Archive any properties you no longer manage
• Add any missing tenancies
• Check that all tenancy details are accurate and up to date