Thanks for your interest in Goodlord. We don't provide services directly to landlords but we work directly with letting agents up and down the country who utilise our additional products, such as insurance, to create the best renting experience in the world. If you'd like us to put you in touch with a Goodlord agent in your area, please use this form to help us pair you up with an agent that meets your needs.
If you need some help with Goodlord, please visit our Tenant Help Centre in the first instance. If you are unable to find the answer you need, then our Support Team will be on hand to help you.
Letting agents' number one priority is looking out for the best interests of their landlords. Rent Protection Insurance is one of the many ways agencies can do this, by protecting landlords against the risk of letting out an investment property. However, many letting agents are sceptical of the real value of some rent guarantee policies. The issue with many of these policies is they’re not comprehensive enough and the criteria has made them incredibly difficult for landlords or agents to claim on. When evaluating a policy, the main thing to do is to read through the policy wording and ensure you understand how the policy works. There are a few high level details you can look for to help identify whether the policy is going to be suitable.
Check whether the policy has an excess
It’s incredibly frustrating for a landlord if they think they have a rent guarantee policy but find they’re actually going to lose a month’s rent because they need to make an excess payment - particularly if they’re paying a mortgage on their rental property and have to dip into their own funds to make a mortgage payment - something that could have been prevented easily by choosing a nil-excess policy.
How soon will the insurance provider will make payments
Some policies will pay nothing further as the property has been returned whilst others will pay from 50% up to 75% of rent for a number of months after vacant possession. The small print is important - some policies might stipulate that they will only pay once the property is remarketed, which means that landlords might not get compensation until a month after vacant possession. Given a landlord will likely need to invest some time and money in the property before it can be remarketed, they could be facing a loss. It’s also worth considering, once on the market, how long the property will be available as any payments will cease once a new tenant is found, which would also minimise the benefit.
Check what's included in the legal expenses package
Most rent protection insurance policies include legal expenses as standard, but the amount of cover can vary from as little as £2,500 to as much as £100,000. Legal expense cover is there to facilitate the eviction of non-paying tenants in a worst-case scenario. The amount of the legal expense cover tells you how much you’ll have to utilise - it’s unlikely to ever cost £100,000 to evict someone, but it does give landlords more confidence. Find out what else is included as part of the legal cover - does it include the serving of sections as part of the process? If it doesn’t, that’s going to take the letting agent additional time and money to do on behalf of their landlord.
See how you could slash your admin time with Goodlord
Oh Goodlord Limited is an Appointed Representative of Goodlord Protect Limited for general insurance products and credit broking. Goodlord Protect Limited is directly authorised by the Financial Conduct Authority, registration number 836727. You can check this information on the Financial Services Register by visiting www.fca.org.uk/register or by telephoning 0800 111 6768 (Freephone) or 0300 500 8082 from the UK. The FCA is the independent watchdog that regulates financial services.