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May 1 2026 - Renters' Right Act Commencement Day

You have 0 days to:

Serve any final Section 21 notices

Stop accepting above-asking rent offers

Prepare for the rental bidding ban

Remove “No DSS” from adverts

Remove “No Children” from listings

Show one clear rent price

Stop using fixed-term agreements

Switch to periodic tenancy templates

Check which tenancies go periodic

Stop taking rent before signing

Take no more than one month’s rent

Move all evictions to Section 8

Train staff on new notice rules

Create Section 13 process flow

Add two months to rent reviews

File court claims for Section 21s

Update landlord move-in grounds

Update landlord selling grounds

Send the RRA Information Sheet

Create written terms where missing

Update How to Rent processes

Review tenant screening questions

Update pet request processes

Stop backdating rent increases

Discuss rent protection backbooks

Act now before it is too late...

What should you look for when choosing a Rent Protection Insurance policy?

How to ensure you choose a Rent Protection Insurance policy that's comprehensive enough to provide your landlords with peace of mind.

Oli Sherlock

Jan 28, 2019

Letting agents' number one priority is looking out for the best interests of their landlords. Rent Protection Insurance is one of the many ways agencies can do this, by protecting landlords against the risk of letting out an investment property. 

However, many letting agents are sceptical of the real value of some rent guarantee policies. The issue with many of these policies is they’re not comprehensive enough and the criteria has made them incredibly difficult for landlords or agents to claim on.

When evaluating a policy, the main thing to do is to read through the policy wording and ensure you understand how the policy works. There are a few high level details you can look for to help identify whether the policy is going to be suitable.

Check whether the policy has an excess

It’s incredibly frustrating for a landlord if they think they have a rent guarantee policy but find they’re actually going to lose a month’s rent because they need to make an excess payment - particularly if they’re paying a mortgage on their rental property and have to dip into their own funds to make a mortgage payment - something that could have been prevented easily by choosing a nil-excess policy.

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How soon will the insurance provider will make payments

Some policies will pay nothing further as the property has been returned whilst others will pay from 50% up to 75% of rent for a number of months after vacant possession.

The small print is important - some policies might stipulate that they will only pay once the property is remarketed, which means that landlords might not get compensation until a month after vacant possession.

Given a landlord will likely need to invest some time and money in the property before it can be remarketed, they could be facing a loss. It’s also worth considering, once on the market, how long the property will be available as any payments will cease once a new tenant is found, which would also minimise the benefit.

Check what's included in the legal expenses package

Most rent protection insurance policies include legal expenses as standard, but the amount of cover can vary from as little as £2,500 to as much as £100,000. Legal expense cover is there to facilitate the eviction of non-paying tenants in a worst-case scenario.

The amount of the legal expense cover tells you how much you’ll have to utilise - it’s unlikely to ever cost £100,000 to evict someone, but it does give landlords more confidence. Find out what else is included as part of the legal cover - does it include the serving of sections as part of the process? If it doesn’t, that’s going to take the letting agent additional time and money to do on behalf of their landlord.

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