Your guide to right to rent checks in England

4 September 2023

With reports that fines for non-compliance with right to rent checks will increase in 2024, here's a breakdown of what letting agents and landlords need to know.

New fines of up to £20,000 for repeat offences of non-compliance with right to rent check rules are expected to come into play in 2024. Landlords and letting agents therefore need to stay vigilant when checking the right to rent of all their adult applicants in England, before they enter into a new tenancy agreement. 

  1. An overview of the right to rent checks
  2. Conducting a manual check
  3. Using the Home Office Landlord Checking Service
  4. Using the Home Office online service
  5. Checking B5JSSK citizens
  6. Future digital checks

An overview of the right to rent checks

The right to rent check is to "prevent those without lawful immigration status" from renting a property illegally

Conducting the checks accurately and keeping records of those checks will help landlords and agents avoid fines for non-compliance.

You need to check the right to rent of your prospective tenant and anyone else that will use the property as their main home, before the tenancy agreement officially starts - and in the 28 days before that start date for tenants with a time-limited right.

It's important that you conduct these checks and keep accurate records as you could face an unlimited fine and up to five years in prison if you are found to have knowingly rented to someone who didn't have the right to live in England.

Unlimited right to rent

Some applicants will have "unlimited right to rent". This covers British and Irish citizens, those with EU Settled Status, and people who have the "right of abode", who have indefinite leave to remain, or simply have no time limit on their stay in the UK.

Time-limited right to rent

Other applicants will have a "time-limited" right to rent, including those with pre-settled status. For this group of tenants, you'll need to understand how long they're eligible to stay in England and then do a follow up check before that period ends, to make sure you aren't liable for any penalty.

If your tenant loses their right to rent during their tenancy, you'll need to report this to the Home Office.

Conducting the right to rent checks

Conducting a manual check

To conduct a manual check, you need to see the original documents that prove your tenants' right to rent - you can find a list of accepted documents on the government's site.

You then need to check these documents in your applicant's presence, to assess if the documents are genuine and not tampered with, and that your applicant's identity matches the document. Photographs and dates of birth should be consistent across the documents and, if any names differ, your applicant needs to provide proof of why. You also need to check that their immigration leave to remain has not expired.

When you've checked the applicant's documents, you'll need to keep records of this check, with the date it took place, and keep that information for at least a year after the tenancy ends.

Landlords and agents are not allowed to "mandate how an individual proves their right to rent." If a tenant is eligible for a manual check and they prefer this method, landlords and agents must accept their tenant's choice.

Keep your agency compliant:  Read our guide to lettings legislation  in the private rented sector 

Using the Home Office Landlord Checking Service

If the applicant doesn't have the necessary documents, you can use the Home Office Landlord Checking Service to conduct the check. You can request this check by completing an online form. You'll need to keep a record of the certificate of application, and should wait until receiving an answer before starting the tenancy agreement.

You'll receive either a positive or negative response from the Home Office on whether your applicant has the right to rent the property or, if the service hasn't considered your request after two working days, you'll receive confirmation that you can let your property to the applicant, valid for 12 months.

Using the Home Office online service

Who can use this service

For some applicants, you can now use the Home Office's online service, introduced to make checks post-Brexit. Applicants eligible for this service are those:

  • With a biometric residence card or permit, or an eVisa
  • With settled or pre-settled status
  • That have applied for a visa and used the "UK Immigration: ID Check" app to scan their ID on their phone

Since 6 April 2022, if your applicant has a Biometric Residence Card or is a Permit holder, you can no longer check their documents manually. You have to use this online service. 

In 2024, the transition from biometric immigration documents to eVisas will see the right to rent code of conduct being updated, with a consultation on how this change will affect landlords.

How the online service works

Your eligible applicants will need to give you their share code - which they can get on the government's site and will expire after 90 days - and date of birth. You'll need to then enter these details into the online service, with your applicant present via video call.

This means that you can then check the photo on the service's profile page against your applicant. You'll then need to save their profile page as evidence of the check.

Checking nationals of Australia, Canada, Japan, New Zealand, Singapore, South Korea or the USA who are visitors to the UK

Since 2019, B5JSSK citizens have been able to arrive in the UK via eGate, and therefore have no stamp in their passports for the date of arrival. They will have the right to stay in the UK for six months, but then will need a visa to stay for longer.

You'll need to first check their passports and evidence that they arrived in the UK within the last six months. This evidence could be their boarding pass, travel ticket, booking confirmation - or another document which confirms the date of their arrival in the UK.

The check can be done either in person or over video call but you - the landlord or agent - will need to hold the original documents for the check.

A second check after six months

Even though your tenants should have their visa once this 6-month period ends, the right to rent framework requires you to conduct another check before the end of a 12-month period instead, to prove that your tenants have a right to continue renting.

Propertymark advises that "evidence of a correctly administered 12-month check" will give you a "solid basis" to avoid fines. 

digital checks with certified ID Validation Technology providers

The Home Office changed legislation from 6 April 2022 to allow landlords and agents to use certified Identity Service Providers (IDSPs) using Identity Document Validation Technology (IDVT) to digitally check the right to rent of British and Irish citizens.

With the new technology providers, landlords can verify their tenants' identity remotely and prove their eligibility to rent. However, tenants still have the right to request a manual check.

If tenants choose to use the new process, they will be able to upload images of their personal documents, instead of sharing physical documents with their landlords, and will help landlords recognise fraudulent documents.

This article is intended as a guide only and does not constitute legal advice. For more information, visit

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