Aspen Edition release notes: Get Renters’ Rights ready with Goodlord

5 November 2024

Following last year’s Willow updates, The Aspen Edition promises to improve letting agents’ compliance processes and open up new revenue streams.

The Renters’ Rights Bill caused panic in the private rented sector (PRS) when it was announced in September 2024. 

The speed of its progression through parliament has intensified the anxiety of key stakeholders, particularly when it comes to the abolition of Section 21 and the shift to periodic tenancies

To help letting agents prepare for this seismic shift, Goodlord is releasing the Aspen Edition, the successor to last year’s Willow Edition. These product updates will help you:

  • Serve Section 13 notices
  • Renew tenancies even easier
  • Streamline right to rent checks

And much more. 

According to Goodlord’s State of the Lettings Industry report, 29% of landlords see compliance support as their main priority. Aspen addresses these demands, enabling agents to stay compliant and respond confidently to changes in the industry.

You can get all the granular details in our 40-minute keynote announcement, while we’ve also broken down the key updates in brief below. 

Renters' Rights updates

Renewals

  • What? Renewal upgrades automatically carry over guarantors and permitted occupiers from the original tenancy, notifying guarantors of any changes
  • Why? To help letting agents minimise data entry and stay compliant.

Rent reviews

  • What? Built-in tools make it easy to issue Section 13 notices, remind tenants of reviews, and access market rate data.
  • Why? To help ensure compliance and save time with automated alerts and audit trails.

Rent Protection Insurance (RPI)

  • What? An upgraded claims dashboard provides full visibility into each claim, with additional Buildings and Contents Insurance options for landlords.
  • Why? Comprehensive protection and easier claims management gives landlords peace of mind. Agents can also earn commission by selling RPI.

ID Upgrade Package

  • What? The new ID package supports fast, secure, and compliant right to rent checks through IDVT, directly within Goodlord.
  • Why? Letting agents and landlords are better protected against fraudulent tenant applications, ensuring compliance.

Other key updates

Automated accounting

  • What? Goodlord’s integration with LettsPay streamlines rent collection, eliminates double data entry, and simplifies payment management.
  • Why? Agents can reduce costs, save time, and meet Client Money Protection standards.

New CRM integration

  • What? Goodlord’s partnership with Street.co.uk provides a fully integrated platform that covers the entire tenancy lifecycle in one place.
  • Why? With streamlined processes and improved data accuracy, agents can save time and focus on delivering a seamless experience for landlords and tenants.

Utility management services (UMS) and bills management

  • What? Goodlord’s UMS now handles utility setup for both move-ins and move-outs, with full Reapit integration and a "bills included" option for tenants. Updated bill management also gives tenants a fixed-price, 12-month plan with unlimited gas, electricity, and high-speed broadband.
  • Why? Agents can save time, reduce costs and earn recurring commissions while enhancing the tenant experience.

Inventories

  • What? Agents can now send inventory reports directly to tenants, who can review and add comments within seven days.
  • Why? To keep records accurate, ensure compliance and streamline dispute handling.

Want more info? Watch the full keynote announcement 👈

 

Further reading