The Agent Blog - Goodlord | Andrea Warmington (6)

Jan 20, 2020

Compliance

Business

Brexit

Brexit: How will the transition period affect your lettings agency?

When the UK leaves the EU on 31st January 2020, it will enter an 11-month transition period, designed to provide time for the details of the new relationship between the UK and the EU to be agreed.

Jan 15, 2020

Compliance

Anti-money laundering

Legislation

Your guide to risk assessing your agency for money laundering with free template

Businesses that are regulated by money laundering legislation need to carry out a risk assessment, to identify where they could be at risk of being used for money laundering. Use our free template as the basis for your agency's risk assessment.

Jan 13, 2020

Customer experience

Technology

Property management

4 ways agencies can improve their property management processes

The Director of Lettings and Sales at one of London's oldest agencies shares why property management has been one of its keys to success and four ways to improve your processes when it comes to looking after your clients' biggest assets.

Dec 9, 2019

Customer experience

Landlords

Referrals

Growth

Why good reviews are essential for agencies who want to win new landlords

Reviews are vital to gaining the trust of new landlords, says the co-founder of a multi-award-winning lettings and property management company in Vauxhall, South London.

Nov 25, 2019

Marketing

Business

Competition

How Sowerbys is using video to set itself apart from the competition

Sowerbys is using the power of content to stand out in the crowded agency market.

Nov 18, 2019

Customer experience

Business

Rents

Tenants

It’s a “false economy” to achieve maximum rent at the expense of great tenants

“If you get the tenant right, everything else is much easier,” says the Lettings Director of a leading specialist lettings agency.

Nov 11, 2019

Customer experience

Business

Technology

Recruitment & retention

Management fees

Why taking a team-based approach to clients is this agency's key to success

Traditional estate agents weren't client-focused and were riddled with inefficiencies, says the founder of London's Madley Property, so he decided to start one of his own and try a different way of doing things.

Nov 1, 2019

Customer experience

Tenants

Build-to-rent

Meet the agency whose mission is to make lettings a “delight”

Tenants keep going back to a premium agency in Birmingham that's dedicated to providing a standout service.

Oct 29, 2019

Customer experience

Students

Property management

Quality property management is about “doing the right thing” says this student agency

A not-for-profit student agency is leading the way on service levels for both landlords and tenants in Newcastle.